Director, Ambulatory Services

Sutter Health • Oakland, CA

1d • Onsite

About The Position

As a key member of the leadership team, the Director provides administrative, clinical, and strategic leadership for a new, cancer focused joint venture ambulatory surgery center. This role offers a unique opportunity to design and implement clinical operations and care delivery models from the ground up—establishing goals, standards, and practices that drive high value, high quality care and exceptional patient experiences. The Director partners closely with physicians, consultants, collaborators, and leaders from Sutter Health and Stanford Medicine to advance strategic priorities, enhance performance, and address operational challenges, while leading strategic planning, resource allocation, policy development, and both operating and capital budgeting to meet organizational and financial objectives.

Requirements

• Graduate of an accredited school of nursing
• BLS-Basic Life Support Healthcare Provider certification
• RN-Registered Nurse of California license
• 6 years of recent relevant experience
• Clinical proficiency and knowledge to effectively plan and coordinate patient care consistent with applicable standards and regulations
• Working knowledge and thorough understanding of state/federal/local and/or accreditation standards and requirements as they relate to operations and organization, with the ability to interpret and implement applicable standards and requirements
• Knowledge of emerging trends and regulatory changes, and how they impact operations
• Solid understanding of operations and workflows, and how the department’s process/workflow impacts other department operations
• Understanding of business and operational requirements, demonstrating ability to design and establish goals to meet long and short-term objectives
• Credible leadership presence, with the ability to respond to questions with logic, clarity, calmness, and authority; and the ability to motivate and engage others
• Ability to build and establish effective working partnerships with employees, peers, and leaders to achieve business objectives
• Collaboration skills to facilitate open information sharing and cooperation with various stakeholders
• Ability to handle difficult circumstances and make sound business decisions with little direction
• Working knowledge of wage and hour laws
• Commitment to providing exceptional customer service and responding to customer needs/requests in a prompt, courteous manner
• Verbal and written communication skills, with the ability to convey concepts and communicate information or issues in a manner that is readily understood by management and employees
• Interpersonal skills with the ability to deliver presentations to a variety of audiences
• Understanding of the budgetary process and the healthcare financial environment
• Effectiveness in achieving goals through individuals without having direct control of those resources
• Ability to manage and prioritize multiple projects in a fast-paced environment with changing business priorities
• Flexibility and adaptability to change
• Ability to work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment

Nice To Haves

• Oncology background
• ASC experience

Responsibilities

• Provide administrative, clinical, and strategic leadership for a new, cancer focused joint venture ambulatory surgery center
• Design and implement clinical operations and care delivery models from the ground up
• Establish goals, standards, and practices that drive high value, high quality care and exceptional patient experiences
• Partner closely with physicians, consultants, collaborators, and leaders from Sutter Health and Stanford Medicine to advance strategic priorities, enhance performance, and address operational challenges
• Lead strategic planning, resource allocation, policy development, and both operating and capital budgeting to meet organizational and financial objectives
• Effectively plan and coordinate patient care consistent with applicable standards and regulations
• Interpret and implement applicable state/federal/local and/or accreditation standards and requirements
• Design and establish goals to meet long and short-term objectives
• Build and establish effective working partnerships with employees, peers, and leaders to achieve business objectives
• Handle difficult circumstances and make sound business decisions with little direction
• Provide exceptional customer service and respond to customer needs/requests in a prompt, courteous manner
• Convey concepts and communicate information or issues in a manner that is readily understood by management and employees
• Deliver presentations to a variety of audiences
• Achieve goals through individuals without having direct control of those resources
• Delegate effectively
• Manage and prioritize multiple projects in a fast-paced environment with changing business priorities
• Demonstrate flexibility and adaptability to change, and inspire others to welcome change
• Work/interact with a diverse population while respecting cultural and linguistic differences and fostering an inclusive work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees