Director, Ambient Svcs

Alliance•East Syracuse, NY

About The Position

Alliance Technical Group is on the lookout for an exceptional leader to take on the pivotal role of Director of Operations of our Ambient Air Quality Division. If you're a dynamic and talented professional with a passion for environmental management and a track record of operational excellence, this could be the career-defining opportunity you've been waiting for. This job will come with a generous salary depending upon experience and performance bonus, benefits, PTO and 9 paid holidays per year. This position will oversee the whole division, and travel will be a necessity Job Summary: The Director of Ambient Monitoring owns the operational performance and commercial growth of the company’s ambient monitoring service line (~$5M in revenue). This leader sets strategic direction, drives revenue growth, and ensures flawless project delivery—all while forging tight cross-functional partnerships with field services, consulting, laboratory analysis, and software/data teams to deliver a seamless, end-to-end value proposition for clients. Supervisory Responsibilities: Supervises senior management ambient staff; Manages and develops a team of field technicians, project coordinators, and subcontractors; Builds bench strength to support growth. Delegates both routine and complex responsibilities to direct reports, matching tasks to individual development needs and sharing accountability. Fosters a collaborative, team-oriented culture across fields, lab, consulting, and software groups. Deals effectively with conflict in cross-functional and client-facing settings; uses appropriate interpersonal methods to reduce tension and drive resolution. Duties/Responsibilities: Operational Leadership & Delivery Excellence Owns P&L performance for the ambient monitoring service line, including revenue targets, margins, utilization, and cost management. Oversees project planning, resource allocation, field mobilization, and QA/QC to ensure on-time, on-budget, and compliant delivery of monitoring programs. Establishes and continuously improves standard operating procedures (SOPs), health and safety protocols, and quality systems aligned with EPA, state, and client-specific requirements. Ensures proper calibration, maintenance, and deployment of ambient monitoring instrumentation and equipment fleet. Commercial Growth & Client Development Develops and executes a growth strategy to expand the service line’s revenue, market share, and geographic reach. Serves as a senior client-facing representative: participates in proposals, presentations, contract negotiations, and key account management alongside business development teams. Identifies and pursues cross-selling and upselling opportunities by packaging ambient monitoring with field services, laboratory analysis, consulting, and data/software solutions. Monitors market trends, regulatory developments, and competitive landscape to inform service innovation and pricing strategy. Build and maintains relationships with regulators, industry associations, and strategic partners to generate referrals and strengthen the company’s market position. Cross-Functional Integration & End-to-End Value Creation Collaborates with Field Services leadership to optimize crew scheduling, equipment logistics, and multi-service project delivery. Partners with Laboratory Analysis teams to align sampling protocols, chain-of-custody processes, turnaround times, and analytical methods with client expectations. Works with the Consulting practice to integrate monitoring data into compliance reports, risk assessments, and strategic advisory deliverables. Coordinates with Software/Data teams to leverage the company’s data capture and reporting platform, enhancing real-time data delivery, dashboards, and client self-service capabilities. Champions a “one company” approach, ensuring clients experience a unified, coordinated engagement across all service lines. Technical & Regulatory Leadership Serves as an internal subject matter expert on ambient air quality monitoring methodologies, instrumentation (continuous monitors, passive samplers, optical methods, etc.), and regulatory frameworks. Stays current with evolving EPA methods, NAAQS revisions, state implementation plans, and emerging contaminant monitoring requirements. Provides technical review and sign-off on monitoring plans, QAPP documents, and final deliverables as-needed to meet program Supports ancillary services (water quality, noise, odor monitoring) as client needs dictate, ensuring appropriate technical resources are in place. Supports the use of Salesforce by adding to customer information and contact base via relationships developed through business development activities.

Requirements

Leading through Vision and Values – keeps the organization’s vision and values at the forefront of decision-making and actions; models company values during both good and challenging times.
Empowerment/Delegation – comfortably delegates both routine and important tasks, shares responsibility and accountability, views delegation as development opportunities.
Customer Focus – skilled at establishing and maintaining effective customer relationships; gains customers’ trust and respect.
Impact/Leadership Disposition – creates a strong first impression, commands attention and respect, and displays confidence.
Communication Skills – communicates clearly and professionally with clients, regulators, and internal teams at executive, technical, and operational levels.
Influencing – understands an individual’s motivations and concerns; adjusts style accordingly to persuade others to a desired outcome.
Problem Solving – objectively assesses issues, identifies root causes, and determines alternative solutions.
Strong commercial acumen: comfortable with proposals, pricing, contract terms, and client negotiations.
Deep working knowledge of EPA ambient monitoring methods (e.g., 40 CFR Part 58, TO-series, IO-series, PM methods) and associated QA/QC requirements.
Bachelor’s degree in Environmental Science, Engineering, Atmospheric Science, Chemistry, or a related discipline.
15+ years of progressive experience in ambient environmental monitoring, with at least 5 years in a leadership role managing operations, teams, and budgets.
Demonstrated track record of growing a services business—achieving revenue targets, winning new accounts, and expanding client relationships.
Experience managing field teams, instrumentation fleets, and subcontractor relationships across multiple concurrent projects.
Computer skills – intermediate to advanced proficiency in Word, Excel, Adobe, Outlook, Google Earth, Salesforce, and data management platforms.
Must be able to meet physical demands such as: Consistent standing or walking Consistent bending, crouching, or stooping Climbing ladders and/or stairs Use of tools or equipment requiring a high degree of dexterity Ability to distinguish between shades of color Must be willing to work outdoors in industrial environments Ability to discern odors and have normal olfactory and auditory sensitivity

Nice To Haves

Master’s degree or professional certification (e.g., QEP, CHMM, PE) in a related field preferred.
Experience in a multi-disciplinary environmental services firm that combines field services, laboratory, consulting, and data/software capabilities preferred.
Familiarity with fenceline monitoring (e.g., EPA Method 325), community air monitoring, and real-time data telemetry systems preferred.
Experience with water quality, noise, or odor monitoring programs preferred.

Responsibilities

Owns P&L performance for the ambient monitoring service line, including revenue targets, margins, utilization, and cost management.
Oversees project planning, resource allocation, field mobilization, and QA/QC to ensure on-time, on-budget, and compliant delivery of monitoring programs.
Establishes and continuously improves standard operating procedures (SOPs), health and safety protocols, and quality systems aligned with EPA, state, and client-specific requirements.
Ensures proper calibration, maintenance, and deployment of ambient monitoring instrumentation and equipment fleet.
Develops and executes a growth strategy to expand the service line’s revenue, market share, and geographic reach.
Serves as a senior client-facing representative: participates in proposals, presentations, contract negotiations, and key account management alongside business development teams.
Identifies and pursues cross-selling and upselling opportunities by packaging ambient monitoring with field services, laboratory analysis, consulting, and data/software solutions.
Monitors market trends, regulatory developments, and competitive landscape to inform service innovation and pricing strategy.
Build and maintains relationships with regulators, industry associations, and strategic partners to generate referrals and strengthen the company’s market position.
Collaborates with Field Services leadership to optimize crew scheduling, equipment logistics, and multi-service project delivery.
Partners with Laboratory Analysis teams to align sampling protocols, chain-of-custody processes, turnaround times, and analytical methods with client expectations.
Works with the Consulting practice to integrate monitoring data into compliance reports, risk assessments, and strategic advisory deliverables.
Coordinates with Software/Data teams to leverage the company’s data capture and reporting platform, enhancing real-time data delivery, dashboards, and client self-service capabilities.
Champions a “one company” approach, ensuring clients experience a unified, coordinated engagement across all service lines.
Serves as an internal subject matter expert on ambient air quality monitoring methodologies, instrumentation (continuous monitors, passive samplers, optical methods, etc.), and regulatory frameworks.
Stays current with evolving EPA methods, NAAQS revisions, state implementation plans, and emerging contaminant monitoring requirements.
Provides technical review and sign-off on monitoring plans, QAPP documents, and final deliverables as-needed to meet program
Supports ancillary services (water quality, noise, odor monitoring) as client needs dictate, ensuring appropriate technical resources are in place.
Supports the use of Salesforce by adding to customer information and contact base via relationships developed through business development activities.