Director AI Strategic Transformation & Operational Acceleration

Verizon • Basking Ridge, NJ

17h • Hybrid

About The Position

When you join Verizon You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife. What you'll be doing… Verizon Corporate Security is seeking a Director to lead the technical implementation of Artificial Intelligence and automation across the Corporate Security organization. This position requires a technical subject matter expert capable of bridging the gap between strategic planning and operational execution. Reporting to the Strategic Transformation & Operational Acceleration leader, the successful candidate will independently translate enterprise vision into functional automated workflows, acting as a primary architect and technical lead to ensure technology serves as a force multiplier. In this role, you will be the key driver of the roadmap that integrates AI and automation across our five core security verticals: Corporate Protection Operations, International Security Operations, Security Programs, Domestic Security Operations, and Global Security Platforms & Systems.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Ten or more years of relevant experience required, demonstrated through one or a combination of work and/or military experience, or specialized training.
• Ten or more years in security, program management, change management, or business transformation.
• Experience in moving GenAI, LLMs, or Agentic AI projects from Proof-of-Concept to full-scale production.
• Hands-on experience architecting RPA frameworks (UiPath, Automation Anywhere) and low-code/no-code integrations.
• Knowledge of RAG frameworks, vector databases, API orchestration, and data pipeline (ETL/ELT) architectures.
• Experience using Lean Six Sigma or Agile/SAFe to map manual workflows into governed, automated systems.
• Familiarity with AI Governance (NIST AI RMF) and data security protocols for enterprise AI.

Nice To Haves

• Master’s degree in Data Science, AI Management, or an MBA.
• Lean Six Sigma Black Belt, PMP/CSM, or Professional Cloud AI Engineer (AWS/Azure/GCP) certifications.
• Experience in Agentic AI Orchestration, specifically managing collaborative human-AI workflows.
• Prior experience in physical-to-digital security convergence.
• Demonstrated success as a "technical translator" for C-suite stakeholders and cross-functional SMEs.

Responsibilities

• Engineer Autonomous Workflows: Use Lean Six Sigma to re-engineer manual security processes into automated, agentic AI workflows that eliminate operational bottlenecks.
• Architect Integrated Frameworks: Design the technical foundation for interoperability between physical and digital security systems to create a unified global data layer.
• Define Transformation Roadmaps: Translate enterprise vision into actionable technical milestones, integrating AI/ML and RPA across all five security verticals.
• Lead Intelligent Automation: Direct the end-to-end configuration and deployment of GenAI, RAG (Retrieval-Augmented Generation), and RPA tools.
• Manage Project Lifecycle: Manager the full execution of transformation initiatives, directly managing milestones, technical documentation, and cross-functional implementation to ensure on-time delivery.
• Rapid Prototyping: Drive the "Pilot-to-Production" pipeline, validating AI use cases (e.g., threat triage or predictive risk) before global scaling.
• Establish Impact Metrics: Define and monitor KPIs (e.g., hours saved, ROI, improved response times) to provide data-driven evidence of operational acceleration.
• Enforce AI Governance: Ensure all deployments align with ethical AI standards, Verizon’s AI policies and practices, data privacy laws, and corporate security risk frameworks.
• Facilitate Stakeholder Alignment: Act as the primary technical bridge among vertical SMEs to ensure technology aligns with business objectives.

Benefits

• Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon.
• From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance.
• We also offer a matched 401(k) savings plan, up to 8 company paid holidays per year and up to 6 personal days per year, paid parental leave, adoption assistance and tuition assistance, plus other incentives, we’ve got you covered with our award-winning total rewards package.
• Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc.
• Newly hired employees receive up to 15 days of vacation per year, which grows with additional service.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees