Director, AI Partner Solutions

Braze•Chicago, IL

40d

About The Position

At Braze, we have found our people. We're a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity - inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can't wait to meet you. What You'll Do: AI Decisioning Studio Delivery Model Scaling Create and own the plan to build a "through partner" delivery model for AI Decisioning Studio Work cross-departmentally to help train key partners whilst facilitating initial sales and delivery motions for initial customers Work with Product to inform product development to support partner delivery autonomy Project manage program build, reporting progress to SVP CX and Sales, and VP, Head of AI Decisioning Partner Strategy & Market Development Develop and own the AI Decisioning Studio partner go-to-market strategy across AMER and EMEA, covering Service Partners, Technology ecosystems, and Channel opportunities Define and prioritize partners based on vertical alignment, technical fit, and potential to deliver incremental revenue Build AI Decisioning Studio-specific mutual business plans with top strategic partners, including revenue targets, co-selling motions, and enablement roadmaps Deal & Pipeline Support Work directly with Partner Account Managers and AI Decisioning Studio AEs to drive partner-sourced opportunities Support live deal cycles with partner-led customer meetings, solution positioning, and competitive response Conduct joint account mapping to surface high-propensity accounts based on tech stack, customer profile, and business need Create and maintain AI Decisioning Studio-specific partner assets: pitch decks, playbooks, joint GTM materials, and solution positioning

Requirements

6+ years in partner management, partner solutions, or ecosystem development, ideally with enterprise SaaS and/or AI/Next Best Action experience
Proven track record building GTM motions with Service Partners and/or Technology Alliances that delivered measurable ARR growth
Experience working in high-growth, matrixed organizations with both global and regional execution
Strong understanding of marketing technology, customer engagement platforms, and AI decisioning trends
Ability to translate technical concepts into compelling business value stories for C-level and operational buyers
Exceptional relationship management skills with the ability to influence internal and external stakeholders
Comfortable with both strategic planning and hands-on execution in fast-moving deal cycles

Responsibilities

Create and own the plan to build a "through partner" delivery model for AI Decisioning Studio
Work cross-departmentally to help train key partners whilst facilitating initial sales and delivery motions for initial customers
Work with Product to inform product development to support partner delivery autonomy
Project manage program build, reporting progress to SVP CX and Sales, and VP, Head of AI Decisioning
Develop and own the AI Decisioning Studio partner go-to-market strategy across AMER and EMEA, covering Service Partners, Technology ecosystems, and Channel opportunities
Define and prioritize partners based on vertical alignment, technical fit, and potential to deliver incremental revenue
Build AI Decisioning Studio-specific mutual business plans with top strategic partners, including revenue targets, co-selling motions, and enablement roadmaps
Work directly with Partner Account Managers and AI Decisioning Studio AEs to drive partner-sourced opportunities
Support live deal cycles with partner-led customer meetings, solution positioning, and competitive response
Conduct joint account mapping to surface high-propensity accounts based on tech stack, customer profile, and business need
Create and maintain AI Decisioning Studio-specific partner assets: pitch decks, playbooks, joint GTM materials, and solution positioning

Benefits

Competitive compensation that may include equity
Retirement and Employee Stock Purchase Plans
Flexible paid time off
Comprehensive benefit plans covering medical, dental, vision, life, and disability
Family services that include fertility benefits and equal paid parental leave
Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend
A curated in-office employee experience, designed to foster community, team connections, and innovation
Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching
Employee Resource Groups that provide supportive communities within Braze
Collaborative, transparent, and fun culture recognized as a Great Place to Work