Director, AI Governance Oversight

First Citizens Bank • Raleigh, NC

3d

About The Position

This position serves as the 2nd Line leader responsible for coordinating, aggregating, and independently overseeing the organization’s use of Artificial Intelligence (AI). This role is responsible for providing oversight of AI use at the enterprise and ensuring risks are identified, assessed, monitored and reported in alignment with the Bank’s Risk Management Framework, risk appetite, regulatory expectations, and the Bank’s Vision and Values. This leader will partner closely with other leaders across 2nd Line to coordinate oversight across several risk domains, and also with 1st Line business and technology partners, to drive centralized oversight of the Bank’s use of AI.

Requirements

• Bachelor's Degree and 10 years of experience in Risk Management, compliance, model risk management, or technology governance including experience in leadership positions OR High School Diploma or GED and 14 years of experience in Risk Management, compliance, model risk management, or technology governance including experience in leadership positions.

Nice To Haves

• Experience with technology and a strong understanding of risks associated with the use of various Artificial Intelligence technologies (E.g., generative AI, Machine Learning, Predictive Analytics, etc.)
• Knowledge of AI frameworks and AI lifecycle governance.
• Proven ability to aggregate complex information across multiple stakeholders and/or domains and an ability to clearly communicate with senior/executive management on complex information.
• Preferred Area of Study: Risk Management, AI Data Science, Business Analytics, Computer Science, or related field. Preferred Area of Experience: Financial Services Industry
• Skills: Understanding of risk management capabilities/practices, Understanding of AI risks and mitigation strategies, familiarity with multi-level oversight functions, familiarity with AI related policies, standards and guidance.

Responsibilities

• Establish, maintain, and monitor adherence to a centralized 2nd Line risk framework, including AI-related policies/standards/procedures, which drives a coordinated approach to 2nd Line oversight of AI use at the enterprise in accordance with three lines roles and responsibilities.
• Coordinate and aggregate risk identification, assessment, monitoring and reporting of AI at the enterprise in support of providing effective oversight of AI risks.
• Establish and monitor AI-specific key metrics and/or Key Indicators and thresholds to ensure AI risks are being appropriate managed in accordance with risk appetite.
• Provide independent oversight and challenge, when needed, of AI Use Cases including the intake, design, deployment, and ongoing monitoring of AI use at the enterprise.
• Escalate material and emerging risks and issues pertaining to AI use at the enterprise in accordance with the Risk Management Framework.
• Serve as the centralized subject matter expert for 2nd Line on all matters related to AI use and governance. Additionally, serve as the centralized primary liaison with 1st Line functions, Internal Audit, and external regulators on all matters related to AI governance, accountability, and responsible use.
• Aggregate risk information into actionable executive-level reporting for senior management, risk committees, and the board, where needed.
• Monitor external regulatory environment and internal matters applicable to AI use at the enterprise to ensure adherence and to drive compliant and ethical use of AI at the enterprise.

Benefits

• Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees