Director, Advising Learning & Development

Front Range Community College•Westminster, CO

32d•Hybrid

About The Position

As the Director for Advising Learning and Development and reporting to the Senior Director of Academic Advising, you will lead the design, implementation, and continuous improvement of onboarding, training, and professional development programs for advising staff at Front Range Community College. You will play a critical role in ensuring that advisors are well-prepared to support student success through high-quality, student-centered advising practices. You will also supervise a limited number of advisors and provide direct advising support as needed during peak times. In this role, you will provide visionary and hands-on leadership for a team of Student Success Advisors, ensuring high-quality, student-centered advising across Front Range Community College's three campuses. You will play a critical role in advancing advising excellence, fostering staff development, and strengthening cross-departmental collaboration to promote student success, retention, and completion. As a member of the advising leadership team, you will support the strategic direction of advising, contribute to innovation in advising practices, and cultivate a positive, inclusive, and equity-minded culture for both staff and students. This position will have the opportunity to work remotely occasionally but will require a strong on campus presence to provide leadership and support across all three Front Range Community College campuses. Occasional nights and weekends will be required to support college, division, and department efforts. Please note: You need to be a Colorado resident on your first day of employment. Also, Front Range Community College is an E-Verify employer.

Requirements

Bachelor's degree.
Minimum of 3 years of leadership experience in academic advising, student success, or a related field.
Demonstrated experience in training, facilitation, and professional development.
Ability to manage multiple projects simultaneously and thrive in a collaborative, fast-paced environment.

Nice To Haves

Bachelor's or master's degree in higher education, counseling, or related field.
Ability to communicate effectively in Spanish.

Responsibilities

Advising Onboarding & Training Development & Implementation:
Design and lead comprehensive onboarding and year-round training for around 40 advisors and advising supervisors across in-person, virtual, and online formats.
Develop consistent onboarding programs for new advisors and academic coaches.
Create and deliver ongoing professional development on advising best practices, equity-minded approaches, current policies, and institutional technology tools (Banner, Navigate, Degree Audit, etc.).
Establish a continuous development framework including workshops, webinars, mentoring, and leadership development opportunities.
Guide Lead Student Success Advisors in coaching to support advising quality and staff growth.
Conduct needs assessments and evaluate training effectiveness to inform improvements.
Ensure all training materials follow evidence-based practices, meet ADA accessibility standards, and reflect national advising research and trends.
Collaborate with advising leadership to align training with departmental goals, standardize advising processes, and support improvements to advising tools and technologies.
Supervision & Leadership:
Provide dynamic leadership and direct supervision to a team of Lead Student Success Advisors and Career and Academic Community Advisors across three campuses, ensuring consistent, high-quality advising practices.
Foster an equitable, collaborative, and student-centered team culture.
Conduct regular one-on-one and team meetings to communicate priorities, set goals, and support continuous improvement.
Lead staff onboarding, training, and development in partnership with leadership.
Contribute to strategic planning, operational processes, and assessment efforts.
Serve as departmental lead during Senior Director absences and ensure campus advising operations remain aligned with college-wide expectations.
Collaboration and Partnership:
Build strong partnerships with faculty, other EMSS departments to enhance communication and ensure training and professional development for advisors align with FRCC's strategic plan, best practices, and the needs of the department.
Represent advising on committees, taskforces, meetings, and events to support enrollment, retention, and completion goals.
Participate in divisional and departmental initiatives that enhance student and staff experiences.
Continuous Process Improvement:
Provide leadership and problem-solving support for emerging institutional or departmental priorities.
Use advising data to assess effectiveness and implement process improvements that strengthen the student experience.
Maintain proficiency with advising technologies through regular training.
Engage in professional development related to proactive advising, coaching, equity-minded practices, and student development theory.