Director, Accounting Operations

Valet Living • Tampa, FL

1d • Hybrid

About The Position

At Valet Living, financial performance is powered by strong operational discipline, scalable systems, and teams that execute with consistency and care. As Director, Accounting Operations, you will lead the functions that keep our organization running smoothly at scale; Accounts Payable, Travel & Expense, Inventory, and Payroll supporting approximately 10,000 associates nationwide. Reporting to the Vice President, Controller, this is a high‑impact leadership role in a complex, high‑volume environment. You’ll build on an established foundation to elevate processes, strengthen controls, and drive continuous improvement, automation, and scalability across accounting operations. As a private‑equity‑backed organization, operational excellence and enterprise value creation are central to our growth strategy and this role is critical to that mission. Valet Living is the leading amenity-services provider in the multifamily industry, offering unique career advantages and investing in its associates with onboarding and training programs. The company fosters a people-centric setting defined by recognition, rewards, and career pathing. For nearly 30 years, Valet Living has provided the most-used amenity services in the multifamily industry, delivering increased asset value, reduced workload for onsite staff, and improving the resident experience. With industry-leading tech and over 8,000 trusted associates, Valet Living serves more than 2 million homes nationwide. Valet Living is a portfolio company of the private equity group GI Partners.

Requirements

• Strong Accounting Operations Leadership: A proven leader with experience overseeing high‑volume accounting operations such as AP, payroll, expenses, and inventory in a complex environment.
• Scalability & Process Mindset: Demonstrated success improving processes, implementing automation, and building operating models that scale with business growth.
• Systems & Technology Savvy: Hands‑on experience leveraging ERP and payroll systems to drive operational efficiency and control.
• People Leader: Experience leading and developing managers and teams, with a focus on performance, engagement, and talent growth.
• Control‑Oriented & Detail‑Driven: Strong understanding of internal controls, compliance, and risk management across accounting operations.
• Collaborative Partner: Ability to work cross‑functionally and communicate effectively with stakeholders at all levels of the organization.

Nice To Haves

• Oracle and Workday experience

Responsibilities

• Lead & Scale Accounting Operations: Own and lead Accounts Payable, Travel & Expense, Inventory, and Payroll functions across a nationwide organization, ensuring accurate, timely, and compliant execution at scale.
• Drive Operational Excellence: Build on existing processes to enhance efficiency, consistency, service delivery, and internal controls while supporting a high‑volume operating environment.
• Systems Ownership & Automation: Drive effective use and optimization of core financial systems, including Oracle (ERP) and Workday (Payroll, HRIS, Expenses), and identify automation opportunities that reduce manual effort and improve accuracy.
• Establish Metrics & Accountability: Define and refine KPIs, service levels, and performance expectations across teams; leverage dashboards and reporting to drive visibility and continuous improvement.
• Strengthen Controls & Compliance: Ensure strong financial controls and risk management across all outbound financial operations, including payments, expenses, inventory transactions, and payroll processing.
• Develop & Lead Teams: Lead, mentor, and develop managers and associates across accounting operations, fostering a culture of accountability, growth, and continuous improvement.
• Partner Cross‑Functionally: Collaborate closely with Accounting, Finance, HR, IT, and Operations leaders to support end‑to‑end processes and ensure alignment as the business scales.
• Support Audit & Governance: Partner with the VP, Controller and external auditors to support audits, respond to inquiries, and ensure audit‑ready operations across accounting functions.

Benefits

• Health Benefits: Medical, dental, and vision coverage for you and your family, including a Healthcare Savings Account (HSA) with employer contributions and Flexible Spending Accounts for healthcare and dependent care.
• Financial Security: 401k Savings Plan with company match, comprehensive insurance options including disability, life, AD&D, and business travel.
• Flexible Time Off: Enjoy the freedom of no preset accruals, empowering you to manage your time, responsibilities, and work-life balance with ease.
• 10 company-provided holidays!
• Professional Development: Tuition reimbursement up to $5,250 per year and access to our online education center.
• Additional Benefits: Referral bonuses, pet insurance, associate assistance programs, relief fund, discount programs, rewards, recognition, and free access to Torch Fitness virtual programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees