Director Account Management

Visa•San Francisco, CA

2d•Hybrid

About The Position

Visa Direct offers a range of services designed to streamline and enhance the process of transferring funds. These solutions are designed to serve individuals, businesses, and financial institutions. As a Director, Account Executive, your role will be to act as senior relationship owner across all Visa Direct offering assigned to key accounts. The account executive will manage interactions with assigned clients at very senior levels and be accountable for revenue goal attainments for those relationships across all Visa Direct products. This individual will also work to develop and execute strategies to drive revenue growth and work closely with other global and regional teams to ensure success for the clients. The director, global account management, will also be responsible for identifying new business opportunities and improving processes for money movement within the assigned clients’ organizations.

Requirements

10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD

Nice To Haves

12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
7+ year of industry related experience, with ideally at least 3 years of experience in transaction banking, business strategy, management consulting and/or account management
Strong understanding of cross-border payments, FX, and B2B solutions.
Ability to manage complex global relationships and influence senior stakeholders.
Excellent communication and negotiation skills.

Responsibilities

Relationship Management: responsible for maintaining and strengthening key global client relationships. AE will serve as the primary point of contact for assigned global accounts, coordinating with multiple departments to ensure the clients’ needs are met on a timely basis.
Account Growth: will work on growing assigned accounts by identifying new business opportunities and upselling or cross-selling products or services. In addition, the Global Accounts AE will establish annual account plans, work closely with assigned clients to reach financial objectives and will be accountable for revenue growth of her/his client portfolio.
Contract Negotiation: lead contract negotiations as appropriate, ensuring terms are mutually beneficial and meet both the clients' and the company's needs.
Client Retention: play a crucial role in client retention by ensuring clients are satisfied with the services they receive and resolving any issues that may arise.
Reporting: The account executive will track progress, analyse performance, and inform future strategies.
Team Collaboration: work closely with the sales, marketing, and product teams to ensure Visa is meeting the account's needs and expectations.
Financial Management: Account Managers own financial aspects of client accounts, including budgeting and financial planning.