Director 2

ESRhealthcare • Boston, MA

4d

About The Position

Sodexos growing Healthcare Technology Management Division is currently seeking a Director 2, HTM for a reputable hospital in Boston, MA. The ideal candidate will have a proven track record in Healthcare Technology Management, with strong leadership skills and a broad understanding of the day-to-day service challenges. The Director 2 will also collaborate with HTM leaders to enhance operational performance and drive patient and client satisfaction. Position Summary: Provides overall management and supervision of the assigned account assuming full responsibility for the account's operational and fiscal performance and ensuring that the mission, vision, values, and goals of Sodexo.

Requirements

• Over 5 years of experience managing biomedical and imaging services within a large healthcare system.
• Strong knowledge and practical understanding of regulatory compliance standards including CIHQ, DNV, and TJC.
• Skilled in applying solution-oriented approaches and critical thinking to effectively resolve complex issues and conflicts.
• Demonstrated success in delivering exceptional service while building and maintaining strong, long-term partnerships with customers, staff, and vendors.
• Proven business acumen and financial management expertise, with confidence in making sound budgetary and operational decisions.
• Extensive experience leading high-performing teams, with a focus on mentoring and developing both new and existing talent.
• Professional presence and ability to engage confidently with executive leadership.
• Minimum Education Requirement - Bachelors Degree or equivalent experience
• Minimum Management Experience 5 years
• Minimum Functional Experience - 5 years in maintenance and repair of clinical devices.
• MUST HAVE: Bachelors Degree or equivalent experience.
• 5+ years of experience managing biomedical and imaging services within a large healthcare system.
• 5 years of experience in maintenance and repair of clinical devices.
• Strong knowledge and practical understanding of regulatory compliance standards including CIHQ, DNV, and TJC.
• Proven business acumen and financial management expertise, with confidence in making sound budgetary and operational decisions.
• Extensive experience leading high-performing teams, with a focus on mentoring and developing both new and existing talent.
• Minimum Management Experience 5 years

Responsibilities

• Provide oversight, hiring, onboarding, and continuous development of all clinical and technical staff to ensure high performance and retention.
• Lead capital planning, project management, and technology assessments to support operational efficiency and innovation.
• Serve as the primary liaison with clients, fostering strong partnerships and ensuring satisfaction through proactive communication and service excellence.
• Manage purchasing, subcontracts, and financial planning to ensure cost efficiency and alignment with organizational goals.
• Oversee vendor selection, contract negotiations, and performance management to optimize supply chain and service delivery.
• Recruit, train, mentor, and develop team members to build a skilled workforce and support career growth.
• Drive organic sales growth by identifying new opportunities, strengthening client relationships, and expanding service offerings.
• Oversight of all clinical staff for program management and regulatory compliance
• Project Management/Capital Planning
• Client/customer relations
• Purchasing / Subcontracts
• Financial
• Hiring, training, people
• Growing Organic sales

What This Job Offers

• Job Type: Full-time
• Career Level: Director