Director 1 Performance Management Evaluation Ops

Houston Independent School District • Houston, TX

4d

About The Position

The Director of Performance Management Evaluation Customer Service oversees the communication and logistics efforts for HISD's teacher, principal/assistant principal, division executive director, and campus-based, non-instructional staff evaluation systems. This role is responsible for managing internal and external communications, coordinating logistics for all activities and tasks related to evaluation system implementation, ensuring smooth operations across all stakeholders, and managing a team of Individuals who will serve as the primary point of contact for evaluation system questions and troubleshooting. The Director is responsible for fostering and maintaining a culture of high performance and continuous improvement, ensuring each member of the team internalizes the impact of their work and is successfully coached and developed to help the larger performance management team meet its goals. Additionally, the Director will engage in strategic leadership and management planning on behalf of the department. This position requires a combination of strategic thinking, strong leadership skills, and the ability to drive results. The Director is responsible for setting departmental sub-goals/milestones, developing and implementing effective strategies, and ensuring the efficient and effective execution of programs and initiatives.

Requirements

• Minimum of 3 years of proven experience in a leadership role, preferably within a similar industry or organization
• Microsoft Office
• Strong strategic thinking and analytical skills. with the ability to translate vision into actionable plans.
• Demonstrated track record of successfully leading and managing teams, fostering a high-performance culture.
• Excellent communication and interpersonal skills. with the ability to effectively engage and influence stakeholders at all levels.
• Proven ability to develop and implement strategic initiatives that drive organizational growth and impact.
• Exceptional problem-solving and decision-making abilities. with the capacity to navigate complex challenges.
• Demonstrated ability to build and maintain positive relationships with internal and external stakeholders.
• Strong project management skills, with the ability to manage multiple priorities and meet deadlines.
• Knowledge of relevant industry regulations, compliance standards, and best practices.
• Ability to adapt to change and lead teams through organizational transitions.
• Commitment to diversity, equity, and inclusion principles and practices.
• Strong ethical standards and integrity in decision-making.

Nice To Haves

• Professional certifications or memberships relevant to the industry or leadership role are desirable

Responsibilities

• Oversee the planning, execution, and evaluation of programs, projects, and initiatives within the department.
• Lead and mentor a team of professionals, providing guidance, support, and performance management.
• Collaborate with cross-functional teams and stakeholders to ensure alignment and effective coordination of effort
• Monitor and evaluate departmental performance against established goals and metrics, implementing corrective measures when necessary.
• Foster a positive and collaborative work environment, promoting teamwork, open communication, and professional growth
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 5,001-10,000 employees