Director 1, Healthcare Technology Management

Sodexo•Wilmington, DE

About The Position

Lifesaving technology, powered by you. Your expertise impacts the lives of others. Sodexo's growing Healthcare Technology Management (HTM) Division is currently seeking a Healthcare Technology Management Director 1 for the Nemours Children's Hospital located in Wilmington, DE. The HTM Director 1 will manage several types of medical devices, supervise teams of technical professionals, and track performance measures. This is a fantastic opportunity for an accomplished HTM leader! Nemours Children’s is one of the largest integrated pediatric health systems in the country. Everything we do — our medical care, research, education, and prevention and advocacy efforts — is focused on kids. The ideal candidate will have a successful track record of management performance within Healthcare Technology and have a broad understanding of the many service aspects that they will encounter and resolve on a daily basis. The Director 1 will partner with regional HTM Leaders to drive operational effectiveness and patient/client satisfaction. At Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you’re happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form.

Requirements

5 years in maintenance and repair of clinical devices
Experience managing biomedical and imaging services in a large healthcare system
Clear knowledge & understanding regarding regulatory compliance (CIHQ, DNV, JACHO)
Solution-oriented approaches, critical thinking skills and the ability to navigate and successfully resolve conflict
A proven track record of providing exceptional service and developing unbreakable partnerships with customers, staff, and vendors
Superior business acumen, agility, and confidence in making decisions, especially regarding budget management proficiency
Experience leading high performing teams including mentoring/development of new and existing talent within organizations
Comfortable presence with executive leadership
Minimum Education Requirement - Bachelor’s Degree or equivalent experience
Minimum Management Experience - 5 years
Minimum Functional Experience - 5 years in maintenance and repair of clinical devices

Responsibilities

Provide oversight, hiring, onboarding, and continuous development of all clinical and technical staff to ensure high performance and retention.
Lead capital planning, project management, and technology assessments to support operational efficiency and innovation.
Serve as the primary liaison with clients, fostering strong partnerships and ensuring satisfaction through proactive communication and service excellence.
Manage purchasing, subcontracts, and financial planning to ensure cost efficiency and alignment with organizational goals.
Oversee vendor selection, contract negotiations, and performance management to optimize supply chain and service delivery.
Recruit, train, mentor, and develop team members to build a skilled workforce and support career growth.
Drive organic sales growth by identifying new opportunities, strengthening client relationships, and expanding service offerings.