Direct to Patient Specialist II

Inogen • Plano, TX

9d • $24 - $26

About The Position

Provides inside sales of Inogen products to oxygen patients through outgoing and incoming phone and email contact. Generates new business from incoming multi-media lead sources. Fields technical product questions and assures that customer's needs are expeditiously addressed. Operates in collaboration with other Patient Sales Specialists to achieve corporate sales objectives. Works to increase marketplace adoption of Inogen products, while exceeding customer expectations and providing a consistently high level of compliance, service, and professionalism.

Requirements

• Associate degree or a combination of training, education and experience that is equivalent to the qualifications listed above and that provides the required knowledge, skills, and abilities.
• 1-3 years sales/customer service experience, preferred.
• Intermediate knowledge/proficiency in Microsoft Office, required.
• Demonstrated mastery of Level I role through compliance and performance with a minimum of 90 days at or above 80% goal achievement without a serious or pattern of compliance violations.
• Successful completion of Level II training including Medicare/Rental Sales Training.

Responsibilities

• All responsibilities listed above.
• Qualify and transact Medicare and other rental sales.

Benefits

• In addition to the expected base salary, this role is eligible to participate in Inogen’s highly competitive and company-sponsored benefits, and wellbeing programs rooted in our strong culture of excellence.
• As a valued member of our team, Inogen provides health, dental, and vision insurance, 401(k) plan plus employer contribution and match, and generous paid leaves such as vacation and sick leave, including paid volunteer time, that can support you and your family through moments that matter.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree