DIRECT SUPPORT PROFESSIONAL TEAM LEAD

Citizen Advocates, Inc.•Brushton, NY

14h•Onsite

About The Position

A Team Lead trains and supervises the Direct Support Professional staff, ensures individuals' health, safety, and welfare, enhances the quality of individuals' lives, and supports community inclusion. This role involves overall responsibility for supervising DSPs during shifts, organizing and delegating duties, making decisions on unanticipated occurrences, assisting with nurse/administrator contact, and scheduling breaks. The Team Lead also holds ultimate responsibility for client programming and care, including assisting residents with personal care, providing first aid and nursing assistance, offering individual assessment and instruction in daily living skills, lifting/transferring/positioning, monitoring and dispensing medications, and implementing programming as written by the Program Coordinator. The position requires demonstrating cultural beliefs, communicating programming information, ensuring staffing ratios, utilizing least restrictive prompting, following behavior and crisis management plans, and participating in meetings and trainings. Additionally, the role involves completing timely and accurate documentation of programming, client care, and medical information, assisting with residence cleanliness, following universal precautions, demonstrating scheduling flexibility, protecting client confidentiality, and professionally representing Citizen Advocates, Inc.

Requirements

High school diploma or GED with three years’ experience working with people with developmental disabilities/mental heath needs.
Confidentiality
Putting individuals first
Building and maintaining positive relationships
Professionalism
Ethical conduct
Organization
Patience
Ability to lift fifty (50) pounds
Ability to move intermittently throughout the day
Ability to provide personal care to clients
Ability to work in stressful situations
Ability to work in a team environment
Maintain required certifications

Responsibilities

Overall responsibility for supervising all DSPs during shift.
Organize duties to be completed during shift and delegate to staff according to ability and time.
Make decisions on unanticipated occurrences during shift.
Assist in determining when to contact nurse or administrator on call.
Schedule breaks for staff.
Provide on-site onboarding, training, and support.
Assist residents with all aspects of personal care using appropriate level of privacy.
Provide first aid and nursing assistance as necessary or as requested by nurse or supervisor, reporting nursing and medical needs to a supervisor as needed.
Provide individual assessment and instruction to residents in daily living skills.
Lift, transfer and position as prescribed.
Monitor and dispense medications and adhere to physician’s orders.
Provide programming as written by Program Coordinator.
Demonstrate cultural beliefs in daily interactions.
Communicate programming information to Program Coordinator and Residence Manager as needed.
Ensure staffing ratios are met at all times.
Utilize the least restrictive prompting at all times.
Follow behaviors plans and crisis management plans as written.
Participate in staff, team, and residence meetings.
Attend appropriate training in accordance with the agency's personnel policies and maintain required certifications.
Perform any related duties as assigned.
Contemporaneously and accurately document programming as per policy and procedure manual.
Accurately document client care and medical information as prescribed.
Assist with residence cleanliness and upkeep as instructed.
Follow universal precautions protocols.
Demonstrate flexibility with scheduling.
Protect client confidentiality.
Participate in required trainings.
Professionally represent Citizen Advocates, Inc. with families, other organizations and the community.
Follow program policy and procedure manual as written.
Demonstrate Citizen Advocates cultural beliefs and encourage a supportive workplace environment