Direct Support Professional II - Case Manager

Seven Hills Foundation•Gardner, MA

28d•$22

About The Position

Are you an experienced direct care professional ready to take the next step into a leadership-focused support role? As a Direct Support Professional II – Case Manager, you’ll do more than provide care—you’ll champion independence, advocate for growth, and help individuals build meaningful lives in their communities. If you’re compassionate, organized, and ready to lead by example, this opportunity offers both purpose and professional growth. At Seven Hills Community Services, we believe everyone deserves the opportunity to live a life filled with dignity, connection, and purpose. Here, your work truly matters—and your leadership helps others thrive. Ready to step into a role where heart meets responsibility?Apply today and help build stronger, more inclusive communities—one person at a time.

Requirements

High School Diploma, GED, or HiSET required
1–3 years of related experience in direct support, CNA, or similar human services role
Valid Class C or Class D Driver’s License
CPR/First Aid certification required after hire

Responsibilities

Deliver person-centered supports in individuals’ homes and communities
Implement and document services outlined in Individual Support Plans (ISPs)
Promote independence while respecting each individual’s strengths, culture, and preferences
Support daily living activities including personal care, meal preparation, budgeting, and household management
Teach and reinforce life skills that help individuals assume valued social roles
Facilitate community connections and strengthen natural support networks
Collaborate with clinicians, therapists, healthcare providers, and family members to ensure coordinated care
Follow Positive Behavior Support (PBS) strategies and other intervention plans
Maintain accurate documentation and meet required timelines (including HCSIS requirements)
Advocate on behalf of individuals and families
Maintain regular communication with families/guardians and serve as a positive liaison
Support individuals’ health and wellness by attending appointments and implementing medical guidance
Ensure confidentiality and compliance with HIPAA and agency standards
Participate in supervision, staff meetings, and ongoing training
Serve as essential personnel during emergencies, including snow removal to maintain safe access
Maintain agency equipment and uphold all Foundation and Affiliate policies

Benefits

Health Insurance: Offered through Blue Cross Blue Shield, with generous company contribution.
Enhanced Retirement Plan: 25% - 33% Employer match based on tenure.
Student Loan Assistance: Consolidation, counseling, & limited employer contribution!
Discounted Tuition with College & University Partnerships!
Tuition Assistance: Reimbursed or prepaid college coursework!
Home Mortgage Initiative: Favorable down payment (3-5%), reduced closing costs co-paid by Seven Hills!
Generous Accrued Paid Vacation: 3 weeks in your first year!
Vacation Cash-Out Option
3 Paid Personal Days
11 Paid Holidays
Accrued Paid Sick Time
Enhanced Retirement Plan: 25% - 33% Employer match (Minimum of 20 worked hours per week)
Student Loan Assistance: Consolidation and free debt counseling!
Personal PTO - (Minimum 20-hour regular part-time schedule - does not apply to per diem)