Direct Policy Administration Operations Specialist

Reinsurance Group of America • Chesterfield, MO

47d • Hybrid

About The Position

The Direct Policy Administration (DPA) Operations Analyst, analyzes, provides reporting and performs both direct and reinsurance administration functions for acquired blocks of business. Performs on-site reviews of Third Party Administrators (TPA) engaged to administer business on RGA's behalf ensuring adherence to established service level agreements (SLA) and processes. Reviews and responds to TPA requests for complex direct policy review and provides instruction to these situations. Approves financial transactions following established approval limits/authority. Provides analytical reporting and support regarding TPA data, billings and performance to management. Ensures compliance with reinsurance/retro treaties and works with the reinsurers and retrocessionaires to resolve differences.

Requirements

• Bachelor's Degree in Arts/Sciences (BA/BS) or equivalent related experience required
• 2+ Years life direct policy administration and/or reinsurance experience required
• Intermediate/advanced Microsoft Excel skills required
• Intermediate analytical and problem solving skills required
• Intermediate oral and written communication skills required
• Basic Microsoft Word skills required
• Basic Microsoft Outlook skills required
• Basic knowledge of insurance accounting required
• Ability to resolve most questions/problems and escalate only the most complex issues to higher levels required
• Must be flexible and adaptive to change required
• Takes initiative and is accountable required
• Ability to read and interpret treaty language, and to apply it appropriately required
• Ability to multi-task required
• Ability to share and impart knowledge required

Nice To Haves

• Progress towards FLMI, ALHC or other relevant professional accreditation preferred

Responsibilities

• Perform/oversee direct policy and reinsurance administration on acquired blocks of business
• Analyze, review and approve administration issues and disbursements relating to direct policy administration for acquired blocks.
• Perform TPA on-site reviews and produce outcome reporting for leadership
• Perform analysis of TPA billings and performance and produce reporting of the results of the analysis.
• Analyze and administer reinsurance/retro for direct blocks of business acquired by RGA
• Prepare management reports and provide analysis of the data. Provide/produce reinsurance reporting and data for direct blocks for accounting and actuarial partners
• Monitor compliance with reinsurance treaties among reinsurance and retro reinsurance partners
• Work directly with reinsurance/retro partners to resolve issues, requests and recapture blocks as appropriate
• Research, analyze and respond to requests from reinsurance/retro partners
• Support operational diligence for inforce block acquisition opportunities

Benefits

• Gain valuable knowledge from and experience with diverse, caring colleagues around the world.
• Enjoy a respectful, welcoming environment that fosters individuality and encourages pioneering thought.
• Join the bright and creative minds of RGA, and experience vast, endless career potential.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Number of Employees: 1,001-5,000 employees