Direct Care Program Lead

Merakey•Monroe Township, PA

17h•$19 - $21

About The Position

Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do. We are seeking a Program Lead to join our team in Selinsgrove! Earn $21/hour with the selection of Enhanced Pay Option--$19/hour if you do not select Enhanced Pay (Enhanced Pay is the selection of an additional $2/hour extra due to taking the high-deductible health insurance plan. Other healthcare plans are available if you are not interested in the high-deductible insurance plan). The Program Lead plays a critical role in the day-to-day management and oversight of specific programs or services within their identified Division. Reporting to the Program Manager, this position is responsible for coordinating program activities and ensuring the delivery of high-quality services to program participants. This role may manage a caseload of their own. Must possess: Excellent interpersonal, communication, and conflict resolution skills Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment Ability to make quick decisions and remain calm under pressure Ability to work independently and collaboratively as part of a team Staff Management Provide guidance, support, and direction to staff members Assign duties and responsibilities to staff based on program needs and individuals' strengths Conduct regular check-ins and provide feedback to staff regarding performance and areas for improvement Client Care and Safety Ensure the safety and security of clients and staff by enforcing program policies and procedures Monitor client behavior and intervene as necessary to de-escalate conflicts or address concerns Respond to emergencies or crises effectively, following established protocols and seeking assistance as needed Specific Job Functions: Acts as Lead staff and point person when on shift Prepares and manages house schedules in coordination with the Program Manager Direct Care responsibilities to include but not limited to ADL's, food preparation/feeding, maintaining required supervision requirements Medication management and administration Incident Management in coordination with Program Manager and QCO Manages all household needs to include but not limited to menu development, grocery shopping, housekeeping Ensure ongoing upkeep and maintenance of assigned home Ensures overall cleanliness ongoing Daily maintenance needs (lightbulbs, filter cleanings, etc.) Identifies needed repairs and submits maintenance requests Benefits Merakey offers medical, dental - vision insurance plans, competitive compensation plans and more! DailyPay Work/Life Balance Flexible Schedules Cell Phone Discount Plans Employee Referral Bonuses Tuition Reimbursement Care.com Membership About Merakey Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Benefits Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including: Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support. Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions. DailyPay -- access your pay when you need it! On the Goga well-being platform, featuring self-care tools and resources. Access Care.com for backup childcare, elder care, and household services. Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP). Tuition reimbursement and educational partnerships. Employee discounts and savings programs on entertainment, travel, and lifestyle. Access to Pryor Online Learning for free online personal development classes. Learn more about our full benefits package - https://www.merakey.org/careers/benefits [https://www.merakey.org/careers/benefits]

Requirements

Must be 18 years old.
Must have a verifiable High School diploma/G.E.D. OR 4 -5 years' experience working in a human services residential setting
1-3 total years of experience required
Willingness to obtain NADSP Certification obtained within first year of hire, if required
Excellent interpersonal, communication, and conflict resolution skills
Ability to prioritize tasks, manage multiple responsibilities, and meet deadlines in a fast-paced environment
Ability to make quick decisions and remain calm under pressure
Ability to work independently and collaboratively as part of a team

Responsibilities

Provide guidance, support, and direction to staff members
Assign duties and responsibilities to staff based on program needs and individuals' strengths
Conduct regular check-ins and provide feedback to staff regarding performance and areas for improvement
Ensure the safety and security of clients and staff by enforcing program policies and procedures
Monitor client behavior and intervene as necessary to de-escalate conflicts or address concerns
Respond to emergencies or crises effectively, following established protocols and seeking assistance as needed
Acts as Lead staff and point person when on shift
Prepares and manages house schedules in coordination with the Program Manager
Direct Care responsibilities to include but not limited to ADL's, food preparation/feeding, maintaining required supervision requirements
Medication management and administration
Incident Management in coordination with Program Manager and QCO
Manages all household needs to include but not limited to menu development, grocery shopping, housekeeping
Ensure ongoing upkeep and maintenance of assigned home
Ensures overall cleanliness ongoing
Daily maintenance needs (lightbulbs, filter cleanings, etc.)
Identifies needed repairs and submits maintenance requests

Benefits

medical, dental - vision insurance plans
competitive compensation plans
DailyPay
Work/Life Balance
Flexible Schedules
Cell Phone Discount Plans
Employee Referral Bonuses
Tuition Reimbursement
Care.com Membership
Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
DailyPay -- access your pay when you need it!
On the Goga well-being platform, featuring self-care tools and resources.
Access Care.com for backup childcare, elder care, and household services.
Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
Tuition reimbursement and educational partnerships.
Employee discounts and savings programs on entertainment, travel, and lifestyle.
Access to Pryor Online Learning for free online personal development classes.