Dir Patient Access Program Management

Arcutis Biotherapeutics

2d

About The Position

The Director of Patient Access Program Management will contribute to robust management of key initiatives on the Patient & Channel team. This role will provide program leadership, operational oversight, and strategic guidance for various patient & channel services within Arcutis Biotherapeutics. The role involves managing patient-facing programs, driving cross-functional execution, and leveraging program insights to inform strategy and optimize performance.

Requirements

• Typically requires a BA/BS or MBA and 10+ years of related experience, or the equivalent combination of education and experience.
• Deep understanding of patient access and pharmacy strategy, including vendor management, decision support, analytics, and reporting
• Ability to translate complex data into actionable insights for non-technical stakeholders
• Strong knowledge of pharmaceutical distribution, copay, reimbursement, and prior authorization workflow
• Exceptional leadership, communication, and project management skills
• Strong track record of success in the pharmaceutical industry
• Self-starter who can thrive in a competitive and fast-paced or high-pressure environment, who is able to effectively prioritize, balance multiple tasks, and work independently
• Ability to prioritize and manage multiple priorities and responsibilities simultaneously and follow through on issues in a timely manner
• Strong collaboration skills
• Effective verbal and written communication skills
• Proficient in the use of business productivity software

Nice To Haves

• Top management or healthcare consulting, Specialty/Branded/Dermatology products are preferred

Responsibilities

• Lead the strategic management of Patient & Channel services initiatives
• Oversee program performance and develop insights that support measurable and actionable outcomes across patient channels and services
• Develop and implement strategies for decision support, ensuring alignment with commercial and patient access goals
• Help define priorities, set objectives, and guide the enablement of insights across aspects of opportunity assessments and patient services
• Translate program findings into meaningful insights that can inform commercial strategy and operational decision support
• Conduct analysis to identify trends, forecast performance, and assess risks and opportunities
• Present results of analysis to senior leadership, offering insights on the performance of patient access programs and services
• Act as a liaison between the Patient and Channel Services team and other cross-functional partners
• Other duties that may be assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees