DIR, OPERATIONS I

Compass Group • Westfield, IN

1d

About The Position

At the direction of the VPO, the Operations Director will provide assistance and support to the VPO for departmental functions to include planning, evaluating, implementing and reporting on departmental operations. The Operations Director is responsible for providing assistance in the oversight of business activities, strategic planning and development, and program administration. One of the roles of the Operations Director is to function as departmental liaison to customers.

Nice To Haves

• Bachelor’s degree or equivalent
• Five to ten years progressive project management & leadership experience with proven record of cost containment in a large complex organization.
• Leader who is visionary with strong management, planning and communications skills. Must have the ability to see and understand the inter-connections between various operating units.
• General business acumen.
• Excellent interpersonal skills.
• High Customer Service and quality attitude, with great communication skills.
• Public speaking skills.
• Ability to multi-task and establish priorities.
• Ability to maintain organization in a fast paced, changing environment.
• Exhibits initiative, responsibility, flexibility and leadership

Responsibilities

• Assists with the overall leadership for all functions to include managing, planning, directing, and evaluating client operations.
• Provides fiscal oversight of operations and provides financial reports to the VPO. Recommends and evaluates cost control compliance and seeks new and innovative ways to reduce costs of labor and materials.
• Maintains responsibility and oversight of Catering Program and enhancements
• Participates in the development and execution of short-term and long-term departmental goals and objectives
• Provides advice and input in matters pertaining to the administration of client programs and initiatives
• Provides advice and input in managing strategic plans and the development of integrated programs.
• At the discretion of the VPO, acts as a liaison between operations, field support, and clients to align strategy and goals of the business partnership.
• Monitors, evaluates and provides advice on process development, compliance and internal controls and provides information and reporting to management.
• Advises with developing and implementing new policies or revisions to existing policies and shares best practices across region.
• Stays abreast of developments in the field and participates in training and professional development sessions.
• Serves on various committees and user groups as requested.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

What This Job Offers

• Job Type: Full-time
• Career Level: Director