Dir of Beverage Operations

Caesars EntertainmentSouth Lake Tahoe, CA
7h

About The Position

Directs the overall operations of Casino Beverage, Nightlife, Summer Concert Series (SCS), Pools, and Activations.

Requirements

  • High School Diploma or equivalent; College Degree preferred
  • Minimum of five years Food & Beverage experience
  • Two years supervisory experience
  • Fluent and literate in English
  • Good communication skills, both verbal and written
  • Good interpersonal skills, with emphasis in relationship building
  • Good problem solving skills
  • Good customer service skills, both internal and external
  • Ability to negotiate with diverse departments
  • Ability to implement strategic visions/plans into day-to-day operations
  • Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
  • Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
  • Adheres to all regulatory, company and department policies and procedures
  • Mobility to move quickly around the property
  • Visual and auditory range must include immediate environment
  • Manual dexterity to operate office equipment
  • Ability to coordinate multiple tasks simultaneously

Responsibilities

  • Assist the VP of Food and Beverage in establishing Beverage strategy and positioning. Think strategically and operationally about factors such as beverage concepts, pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to the overall Beverage products.
  • Directs the development and administration of controls for all phases of the department in an economical and profitable manner, while maintaining established standards
  • Assists with financial and business operating plans and capital expenditure plans that are consistent with the overall strategic positioning of the property.
  • Anticipates and reacts to changes in planning assumptions and alters plans as necessary.
  • Formally presents updates to plans and provides appropriate explanations and solutions to variances.
  • Responsible for actively building and retaining customer relations and acting as a mentor to team members to provide superior customer service.
  • Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills.
  • Recommends changes including hiring, promotion, demotion and release of personnel.
  • Implements new concepts/trends with shared vision by the VP of Food and Beverage.
  • Stays abreast of industry trends, consumer preferences and expectations and competing beverage offerings.
  • Ensures the beverage service at Caesars Entertainment is distinguishable from competitors in the area.
  • Manages long term finances, including budget preparation, capital expenditures and analysis of financial performance.
  • Manages safety and sanitary conditions of all assigned areas to preclude liability and ensure integrity of necessary for liquor licensing and health permits.

Benefits

  • Professional and leadership development
  • Paid breaks and a free meal during each shift
  • PTO/FTO
  • Access to the on-site team member gym
  • Health and Wellness benefits after 90 days of service
  • On-site Wellness Center and monthly health and wellness initiatives
  • Employee Assistance Program
  • Robust educational benefits, including tuition assistance, student loan repayment options, and access to Caesars University
  • Optional 401(k) plan eligibility after 90 days of service
  • Sign on bonus for select positions
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