Dir. Managed Logistics Services
About The Position
This position is responsible for managing the transportation and logistics services and solutions for assigned customers. We are seeking a dynamic and strategic leader for our outsourced logistics service offerings, with a focus on long-term contract growth and operational excellence. This position will shape complex deals with Business Development, execute best-in-class logistics processes, and drive the success of our managed transportation and logistics services portfolio—particularly in inbound logistics, raw material flows, and manufacturing supply chains. The ideal candidate will bring deep experience in 3PL/4PL services, a proven track record of executing large-scale outsourcing contracts, and a growth mindset to identify and capitalize on new business opportunities. Essential Functions Leadership: Manage and direct resources to maintain/grow customer satisfaction, customer value and profitable customer relationships Operations Oversight: Oversee day-to-day performance of managed logistics operations, ensuring cost efficiency, KPI adherence, and continuous improvement. Client Relationship Management: Serve as operational leader for major accounts; ensure delivery excellence, value realization, and long-term client satisfaction. Handle contract negotiations, implementation, and communications Execute: Implement and execute scalable, data-driven customer solutions. Redesign workflows and leverage technology to drive efficiency and consistency across inbound and manufacturing logistics networks. Growth & Innovation: Identify and pursue opportunities to expand service offerings within existing accounts and new markets. Bring a forward-thinking, innovative mindset to evolving client challenges Leadership & Team Development: Build, mentor, and lead a high-performing team of logistics professionals. Foster a culture of accountability, collaboration, and excellence. Market Intelligence: Stay abreast of competitive trends and industry shifts to maintain a differentiated value proposition. QualificationsQualifications Bachelor’s degree in business, logistics, transportation or related field or equivalent experience 7 years of experience in Managed Transportation, Logistics Operations and/or business development, preferably in bulk liquid industryProven success in deal shaping and executing large-scale outsourced contracts. Strong background in process engineering and operational optimization. Demonstrated experience with inbound logistics, raw material flows, and manufacturing logistics Effective leadership, communication (verbal and written), organizational, interpersonal, negotiation, problem analysis and resolution, and customer service skills Proficient in Microsoft Office 20-50% travel Preferred Experience Prior experience working at or competing with 3PL/4PL providers Familiarity with supply chain technologies, TMS/WMS platforms, and performance analytics tools. Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to: 1. Promote positive work habits including effective and timely communication, teamwork and respect for co-workers. 2. Provide constructive guidance to other employees and representatives of third parties. 3. Contribute to providing the highest quality of products and services to customers.
Requirements
- Bachelor’s degree in business, logistics, transportation or related field or equivalent experience
- 7 years of experience in Managed Transportation, Logistics Operations and/or business development, preferably in bulk liquid industry
- Proven success in deal shaping and executing large-scale outsourced contracts.
- Strong background in process engineering and operational optimization.
- Demonstrated experience with inbound logistics, raw material flows, and manufacturing logistics
- Effective leadership, communication (verbal and written), organizational, interpersonal, negotiation, problem analysis and resolution, and customer service skills
- Proficient in Microsoft Office
- 20-50% travel
Nice To Haves
- Prior experience working at or competing with 3PL/4PL providers
- Familiarity with supply chain technologies, TMS/WMS platforms, and performance analytics tools.
Responsibilities
- Manage and direct resources to maintain/grow customer satisfaction, customer value and profitable customer relationships
- Oversee day-to-day performance of managed logistics operations, ensuring cost efficiency, KPI adherence, and continuous improvement.
- Serve as operational leader for major accounts; ensure delivery excellence, value realization, and long-term client satisfaction.
- Handle contract negotiations, implementation, and communications
- Implement and execute scalable, data-driven customer solutions.
- Redesign workflows and leverage technology to drive efficiency and consistency across inbound and manufacturing logistics networks.
- Identify and pursue opportunities to expand service offerings within existing accounts and new markets.
- Bring a forward-thinking, innovative mindset to evolving client challenges
- Build, mentor, and lead a high-performing team of logistics professionals.
- Foster a culture of accountability, collaboration, and excellence.
- Stay abreast of competitive trends and industry shifts to maintain a differentiated value proposition.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
