Dir, Alzheimer Training

Eisai•Nutley, NJ

About The Position

At Eisai, satisfying unmet medical needs and increasing the benefits healthcare provides to patients, their families, and caregivers is Eisai’s human health care (hhc) mission. We’re a growing pharmaceutical company that is breaking through in neurology and oncology, with a strong emphasis on research and development. Our history includes the development of many innovative medicines, notably the discovery of the world's most widely-used treatment for Alzheimer’s disease. As we continue to expand, we are seeking highly-motivated individuals who want to work in a fast-paced environment and make a difference. If this is your profile, we want to hear from you. The Leader, Alzheimer is responsible for understanding the strategic alignment between marketing and sales leaders and implementing training of strategies to enable field facing teams to execute strategies and tactics. The role will include oversight of recruiting, retaining, and developing the product and field training team, leading in a matrix organization, conducting effective needs analyses to identify and develop training needs and to measure and communicate the impact of training solutions broadly across the organization. A key function of this role is to gain insights from the field facing team and communicate these insights back to internal partners to impact strategy and overall Eisai organizational goals for the assigned business group. The Leader in this role will have frequent and direct communication with the Leader, CT&D to ensure that team initiatives, development and priorities are communicated regularly and aligned within the broader CT&D organization. Effective execution in this role will have a measurable impact on the organization by enhancing the capabilities of the Sales Team through initial product training, advanced product training, improved selling skills, disease state knowledge, clinical and business acumen application of the sales model and adhoc support. Additionally, enhancing, and elevating sales results and the capabilities of the Sales Force through the leadership of the field training managers and their effectiveness via field rides and coaching. A key function of this role is fostering an environment for growth and developing team members to perform effectively in their roles. He/she is responsible as the lead product point-person and training subject matter expert with the commercial brand teams and coordinates brand/customer training strategies and needs. Serves as training liaison for training and sales and is responsible for managing training communications between sales training teams, and the field sales forces. The leader is responsible for leading and developing a team of training professionals and holds ownership and decision-making responsibilities over the final scope of work for significant contracts with external vendors as well as responsibility for monitoring and managing vendor quality and execution. This role also provides oversight to field-based training managers to ensure maximum effectiveness of field resources. He/she assumes a leadership role within the Commercial Training team, mentoring colleagues and assisting the Director of Commercial Training on special projects and initiatives.

Requirements

Minimum of a Bachelor’s degree, preferable in a life science field or adult learning.
10+ years of pharmaceutical/biotech industry experience; preferable a proven track record of successful sales performance or marketing experience.
4+ years training or teaching-related experience, including knowledge of adult learning principles and experience with distance learning and learning management system.
2+ years of people management experience for both home office and in-field personnel.
Required experience in buy & bill market and working within /supporting a team in a matrix environment inclusive of reimbursement support.
Strong understanding of adult learning principles, including virtual training design and delivery.
Excellent written and verbal communication skills.
Demonstrated leadership ability within the Commercial Training team.
Strong interpersonal and collaboration skills to interface effectively with various cross-functional groups.
Strong platform style – ability to make large group presentations at regional and national meetings.
Strong project management skills such as scheduling, planning, and prioritizing several diverse activities, initiatives, and projects from different individuals, groups, or departments.
Must have demonstrated the development of new and creative solutions to a variety of challenging problems.
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Teams) Adobe Acrobat.
Must possess the skills and ability to assimilate information to create workshop designs.
Neurology experience required.
Travel up to 35% of the time.
Communication & Cross-functional Influence skills.
Critical Thinking & Business Agility skills.
Field Training Skills.
Industry/ Regulatory Knowledge.
Mentoring/ People Development skills.
Product Training Skills.
Sales Training & Facilitation skills.

Nice To Haves

Master's degree.
Preferred experience will include biologics, diagnostics, market shaping, Alzheimer and/or rare disease.
Experience in Life Sciences industry.

Responsibilities

Develop Talent and Build Organizational Capability: Provide coaching and development for direct and in-direct reports. Drive continuous improvement through process discipline and innovation.
Align with strategic vision of key stakeholders to lead execution of team: Develop collaborative partnerships with key stakeholders in sales and marketing, gain a working understanding of vison, strategy and needs and lead team to facilitate training solutions that enable team to fill needs.
Oversee Development and Delivery of Training Programs: Responsible for the overall creation and delivery of customized training solutions for an evolving marketplace. This includes oversight of content development and implementation of all commercial training programs as well as evaluation of training outcomes (effectiveness and quality) for continuous improvement. Define, monitor, and report on training success metrics, demonstrating performance improvements and ROI impacts.
Needs Analysis: Partner with Commercial Executives and other stakeholders to determine their strategic business drivers, current and future business objectives. Conduct needs assessment activities to proactively identify performance gaps and recommend training and non-training solutions in order to ensure maximum effectiveness of the commercial field teams.
Project Management in a Matrixed Organization: Manage multiple projects simultaneously and complete projects on time with the ability to influence others and accomplish goals within a matrixed environment. Partner with cross functional teams including the heads of Oncology, Neurology, and Commercial Services/Value and Market Access. Aligning training with Compliance, Legal, Regulatory, Medical, Sales and Brand will be a critical factor.
Fiduciary Responsibility: Develop a budget that supports planned efforts and meet planned budgeted each quarter while tracking projected spend in a compliant and timely manner.