Dir, Alzheimer Training

Eisai US•Nutley, NJ

1d•Hybrid

About The Position

At Eisai, the company's human health care (hhc) mission focuses on satisfying unmet medical needs and increasing benefits for patients, their families, and caregivers. Eisai is a growing pharmaceutical company specializing in neurology and oncology, with a strong emphasis on research and development, including the discovery of a widely-used Alzheimer’s disease treatment. The Dir, Alzheimer Training role is responsible for aligning with marketing and sales leaders to implement training strategies for field-facing teams. This includes overseeing the recruitment, retention, and development of the product and field training team, leading in a matrix organization, and conducting needs analyses to develop and measure the impact of training solutions. A key function is to gather field insights and communicate them to internal partners to influence strategy and organizational goals. The role involves frequent communication with the Leader, CT&D to ensure alignment of team initiatives and priorities. This position significantly impacts the organization by enhancing the capabilities of the Sales Team through initial and advanced product training, improved selling skills, disease state knowledge, clinical and business acumen application, and ad-hoc support. It also elevates sales results by leading and coaching field training managers. The Dir, Alzheimer Training fosters growth and development for team members, serves as the lead product point-person and training subject matter expert for commercial brand teams, and coordinates brand/customer training strategies. The role manages training communications between sales training teams and field sales forces, leads and develops a team of training professionals, and holds ownership over significant external vendor contracts, monitoring their quality and execution. Additionally, this role provides oversight to field-based training managers and assumes a leadership role within the Commercial Training team, mentoring colleagues and assisting the Director of Commercial Training on special projects.

Requirements

Minimum of a Bachelor’s degree, preferable in a life science field or adult learning.
10+ years of pharmaceutical/biotech industry experience; preferable a proven track record of successful sales performance or marketing experience.
4+ years training or teaching-related experience, including knowledge of adult learning principles and experience with distance learning and learning management system.
2+ years of people management experience for both home office and in-field personnel.
Required experience in buy & bill market and working within/supporting a team in a matrix environment inclusive of reimbursement support.
Strong understanding of adult learning principles, including virtual training design and delivery.
Excellent written and verbal communication skills.
Demonstrated leadership ability within the Commercial Training team.
Strong interpersonal and collaboration skills to interface effectively with various cross-functional groups.
Strong platform style – ability to make large group presentations at regional and national meetings.
Strong project management skills such as scheduling, planning, and prioritizing several diverse activities, initiatives, and projects from different individuals, groups, or departments.
Must have demonstrated the development of new and creative solutions to a variety of challenging problems.
Proficiency in MS Office Suite (Word, Excel, PowerPoint, Teams) Adobe Acrobat.
Must possess the skills and ability to assimilate information to create workshop designs.
Neurology experience required.
Ability to travel up to 35% of the time.

Nice To Haves

Master's degree
Preferred experience will include biologics, diagnostics, market shaping, Alzheimer and/or rare disease
Experience in Life Sciences industry

Responsibilities

Provide coaching and development for direct and indirect reports, driving continuous improvement through process discipline and innovation.
Align with strategic vision of key stakeholders (sales and marketing) to lead execution of training solutions that enable teams to fill needs.
Oversee the overall creation and delivery of customized training solutions for an evolving marketplace, including content development and implementation of all commercial training programs.
Evaluate training outcomes (effectiveness and quality) for continuous improvement, defining, monitoring, and reporting on training success metrics, demonstrating performance improvements and ROI impacts.
Partner with Commercial Executives and other stakeholders to determine strategic business drivers and objectives, conducting needs assessment activities to proactively identify performance gaps and recommend training/non-training solutions.
Manage multiple projects simultaneously and complete projects on time with the ability to influence others and accomplish goals within a matrixed environment, partnering with cross-functional teams including Oncology, Neurology, and Commercial Services/Value and Market Access.
Align training with Compliance, Legal, Regulatory, Medical, Sales, and Brand teams.
Develop and manage a budget that supports planned efforts, meeting planned budgeted each quarter while tracking projected spend in a compliant and timely manner.
Oversee recruiting, retaining, and developing the product and field training team.
Lead in a matrix organization.
Conduct effective needs analyses to identify and develop training needs and to measure and communicate the impact of training solutions broadly across the organization.
Gain insights from the field-facing team and communicate these insights back to internal partners to impact strategy and overall Eisai organizational goals.
Ensure team initiatives, development, and priorities are communicated regularly and aligned within the broader CT&D organization.
Enhance the capabilities of the Sales Team through initial product training, advanced product training, improved selling skills, disease state knowledge, clinical and business acumen application of the sales model, and ad-hoc support.
Enhance and elevate sales results and the capabilities of the Sales Force through the leadership of the field training managers and their effectiveness via field rides and coaching.
Foster an environment for growth and develop team members to perform effectively in their roles.
Serve as the lead product point-person and training subject matter expert with the commercial brand teams and coordinate brand/customer training strategies and needs.
Serve as training liaison for training and sales and manage training communications between sales training teams and the field sales forces.
Lead and develop a team of training professionals.
Hold ownership and decision-making responsibilities over the final scope of work for significant contracts with external vendors, as well as responsibility for monitoring and managing vendor quality and execution.
Provide oversight to field-based training managers to ensure maximum effectiveness of field resources.
Assume a leadership role within the Commercial Training team, mentoring colleagues and assisting the Director of Commercial Training on special projects and initiatives.