Dining Supervisor

Fooda•Cambridge, MA

2d•Onsite

About The Position

The Dining Supervisor position is critical to the success of Fooda cafeteria. Based out of Cambridge, this role will be responsible for the day-to-day operations of the food hall. You love building relationships and enjoy customer service You are comfortable being the first point of contact for Fooda customers in answering questions and escalating questions or concerns appropriately to upper management if needed You are optimistic in the face of problems and you’re capable of finding solutions quickly and effectively You are very organized and detail oriented--Type-A personality is a plus! You are proactive in your approach to you job responsibilities and are always looking for ways to improve Prior experience in large food service or enterprise catering preferred Ideal candidates will have a Bachelor’s degree in addition to three to four years of relevant experience

Requirements

You love building relationships and enjoy customer service
You are comfortable being the first point of contact for Fooda customers in answering questions and escalating questions or concerns appropriately to upper management if needed
You are optimistic in the face of problems and you’re capable of finding solutions quickly and effectively
You are very organized and detail oriented--Type-A personality is a plus!
You are proactive in your approach to you job responsibilities and are always looking for ways to improve
Prior experience in large food service or enterprise catering preferred
Ideal candidates will have a Bachelor’s degree in addition to three to four years of relevant experience

Responsibilities

Supervising the Day-to-Day operations of a single-unit location with multiple stations ensuring the “Service Experience” of Fooda is consistently offered to all customers
Monitor the set-up, restocking and breakdown of cafeteria daily
Oversee daily arrival and set up of all restaurants – holding them to Fooda Standards of Service and Sanitation
Ensure all customers are rung up and properly charged for goods purchased
Update and maintain POS software and database on a daily basis
Assist Dining Manager with weekly accounting responsibilities and ensure all financial entries are documented properly within Fooda’s systems
Escalate any potential issues or questions occurring at the Assigned location to Director when necessary to ensure proper procedures are being aligned to