Dining Services Worker - Capitol Eatery (172-Day)

Pennsylvania College of Technology•Williamsport, PA

14d•$15•Onsite

About The Position

This position involves assisting in an assigned dining services area on a full-time basis (37.5 hours per week), contributing to a positive and efficient dining experience. The individual will play an important role in maintaining high standards of service, ensuring customer satisfaction, and supporting the smooth operation of the dining environment. Food service or cooking experience is preferred but not required.

Requirements

Ability to provide exceptional customer service and work effectively within a team environment.
Ability to communicate effectively and perform work duties/tasks while following both oral and written instructions.
Ability to complete work tasks and manage time without close supervision.

Nice To Haves

High school diploma or equivalent. Preferred
Some dining services or cafeteria experience, preferably in a fast food or institutional environment. Preferred
Ability to accurately operate a computerized POS system and assist/guide customers with self-service kiosks. Preferred
Knowledge of portion control serving or ability to be trained. Preferred
Ability to read, write, and perform basic math. Preferred
Familiarity with safety and sanitation procedures, as well as the proper care of food service equipment. Preferred

Responsibilities

Customer Service: • Display exemplary customer service skills. • Direct customer concerns, as well as dining plan misuse, to proper supervisor. • Fill in at other Dining Service areas, as needed.
Cleaning and Sanitizing: • Clean and sanitize DS equipment as requested by supervisor, or as designated by preventative maintenance schedules. • Perform general housekeeping functions, keeping dining/service/kitchen areas clean and orderly. • Wash pots, pans, dishes, silverware, etc. utilizing dish machine(s) and pot sinks. • Remove garbage, recycling, and compost from kitchen and service areas.
Back of House: • Assist in the kitchen with various tasks, such as food preparation, to ensure service lines are replenished and fresh. • Assist with stocking of front of house, service areas, storage areas, and/or convenience stores. • Prepare, cook, and/or serve food from various food service equipment, following established procedures for the specific assigned workstation, or ability to be trained. • Ensure opening and closing procedures and duties are completed accurately for assigned workstation.
Other: • Comply with all safety and sanitation procedures in performance of duties. • Will be required to work snow closure days that may fall on scheduled workdays. • Transport food, equipment, and supplies between storage areas and work areas.