Dining Services Supervisor

The University of Kansas Health System•Kansas City, KS

1d•Onsite

About The Position

The Dining Services Supervisor leads a team to service our onsite cafeterias, cafés, and coffee shops in addition to patient room service. The position oversees, or is directly responsible for, one or more of the following: inventory, cold food prep, cooking, plating, or room service. The position requires a keen focus on safety, quality, and customer service.

Requirements

High School Graduate or GED.
1 or more years of experience working in large volume food service, restaurant, or patient food service environments.
Fluent English - Must be able to read, write, speak, and understand English.
Must possess basic math skills.

Nice To Haves

Associates Degree
1 or more years of supervisory experience in a food service setting.
Fluent Spanish

Responsibilities

Supervises and coordinates activities of a specific operational unit within the department (Production/Support Services, Raw Materials, Cafeteria. Cafes, or Patient Services).
Cross-trained to provide basic coverage in all department units.
Participates in the hiring, onboarding, training, ongoing coaching, and performance management of assigned employees.
Schedules employees to ensure appropriate staffing levels to meet production/service requirements.
Provides positive motivation to employees to insure high employee engagement/morale.
Ensures daily adherence to all food safety regulations and food handling protocols.
Inventories, orders, and monitors usage of food and supplies for assigned unit.
Maintains documentation as required.
Monitors and assures food quality, product standards, sanitation, and patient/customer service.
Initiates and maintains communications with unit customers, employees, other department units, and outside departments supporting dining services operations.
Initiates and/or supports service recovery efforts as needed.
Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
Other duties may be assigned as required.