Dining Services Supervisor
About The Position
Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
Requirements
- High school diploma or equivalent plus one year certificate from college or technical school preferred.
- Minimum of one to two years related experience.
- Current ServSafe Certification required.
- Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
- Has a working knowledge of a skill or discipline that requires basic analytic ability.
- Has an overall understanding of the work environment and process.
- Has working knowledge of the organization.
- Must have outgoing and cheerful personality and be energetic, friendly, and organized.
- Must enjoy working with older adults and be capable of walking and standing for long periods of time.
- Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Nice To Haves
- Prior supervisory experience preferred.
Responsibilities
- Assists Manager with daily supervision of dining services associates.
- Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion.
- Adheres to all safety and sanitation standards.
- Plans daily menu for residents in accordance with company standards and procedures.
- Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
- Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
- Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges.
- Oversees staff in absence of Manager. Provides supervision for special events.
- In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy.
- Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.
Benefits
- Medical, Dental, Vision insurance
- 401(k)
- Associate assistance program
- Employee discounts
- Referral program
- Early access to earned wages for hourly associates (outside of CA)
- Optional voluntary benefits including ID theft protection and pet insurance
- Paid Time Off
- Paid holidays
- Company provided life insurance
- Adoption benefit
- Disability (short and long term)
- Flexible Spending Accounts
- Health Savings Account
- Optional life and dependent life insurance
- Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
- Tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Nursing and Residential Care Facilities
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
