Dining Services Supervisor
About The Position
The Dining Supervisor supervises the day to day operations of one or more full service retail restaurant, coffee/bakery, convenience store, or quick service dining locations. Works closely with students and other supervisors/managers to ensure the highest level of food and customer service quality. Current Anticipated Hours: Tuesday-Thursday 10:30a-7p Friday-Saturday 2p-10:30p Additionally, flexible scheduling/work hours may be required during break week, summer and intersession. In addition, large institute events may require additional hours (such as commencement (graduation) and Imagine RIT Festival). Ability to work nights, weekends and holidays and be on-call as needed.
Requirements
- High School Diploma or GED
- 3 years' experience in a high volume restaurant, country club, retail, catering, or institutional setting. Experience with a variety of food service applications and computerized systems.
- Experience coordinating front and/or back of house activities.
- Servsafe certified or ability to obtain within six months of hire.
- Allertain certified or ability to obtain within six months of hire.
Nice To Haves
- Knowledge of food service production and service techniques and standards.
- Knowledge of sanitation and quality food service standards.
- Knowledge of supervisory practices and principles; ability to lead dining service workers
- Ability to effectively communicate.
- Ability to work with a variety of food service applications, computerized menu management, online ordering, point of sale hardware/software and/or event management systems.
- Ability to multi-task, manage multiple tasks simultaneously, and work with a sense of urgency.
- Possess a well-developed palette, and is familiar with different cooking techniques.
- Ability to approach customers, coworkers and subordinates in a tactful, respectful manner.
- Ability to maintain a positive attitude when working alone, with a team and under pressure.
- Good problem solving and troubleshooting skills
- Passionate focus on quality and delivering exceptional customer service.
- Demonstrate willingness to take initiative and make decisions within established guidelines.
- Ability to maintain an organized and clean workspace.
- Demonstrate professional, customer centric phone etiquette at all times
- Passionate about food; desire to continuously improve skillset.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Educational Services
Education Level
High school or GED
Number of Employees
1,001-5,000 employees
