Dining Services Manager

Pyramid Healthcare • Newport News, VA

20h • $54,000 • Onsite

About The Position

We are seeking a Dining Services Manager to oversee all food service operations at our inpatient substance use disorder treatment center in the Hampton/Newport News area. This role is responsible for delivering high-quality dining services while maintaining a clean, safe, and sanitary environment in compliance with all regulatory standards. The Dining Services Manager plays a key leadership role in supporting both client care and employee engagement.

Requirements

• Associate’s degree or higher in food service management, culinary arts, or a related field or equivalent experience
• Minimum of 2 years of food service operations experience (healthcare, restaurant, school, or similar environment)
• ServSafe certification required or willingness to obtain upon hire

Nice To Haves

• At least 1 year of supervisory experience preferred

Responsibilities

• Promote and uphold Pyramid Healthcare’s mission, vision, and core values
• Plan, direct, coordinate, and oversee all food service department operations
• Supervise and participate in meal preparation, cooking, portioning, and service following standardized menus and recipes
• Lead, recruit, hire, train, schedule, and manage Dining Services staff
• Conduct employee rounding, coaching, and performance evaluations
• Develop and implement standardized processes to ensure operational efficiency and service quality
• Monitor department performance through data analysis and trend evaluation
• Manage purchasing, inventory, labor, and departmental budgets
• Ensure compliance with all food safety, sanitation, and regulatory requirements
• Collaborate with the dietitian to ensure client needs and modified diets are accurately met
• Address client and staff concerns promptly and professionally
• Lead and participate in team meetings, in-service trainings, and continuous improvement initiatives
• Complete required reports, including monthly department operations reports
• Report and investigate workplace accidents or incidents in accordance with policy
• Collaborate closely with facility leadership and other departments
• Provide evening and weekend coverage as needed
• Perform other duties as assigned
• Day-to-day supervision of the Dining Services team, including hiring, training, and performance management

Benefits

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees