1919 Kitchen and Tap Dining Room Supervisor, Lambeau Field

Delaware North•Green Bay, WI

1d•$18 - $18•Onsite

About The Position

Delaware North Sportservice is searching for a part-time Dining Room Supervisor for Lambeau Field in Green Bay, Wisconsin. If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply to this Dining Room Supervisor position.

Requirements

Must be at least 18 years of age
Minimum of 2-3 years' work experience in front-of-house restaurant or foodservice position, in a high-volume environment, required
Experience in credit card processing required
Previous experience using computerized POS system required; previous experience with MICROS POS preferred
Ability to obtain a City of Green Bay alcohol operator's license within 60 days of start date
Knowledgeable in the operation of a high-volume sit-down restaurant with high service standards
Possess basic knowledge of bar operations and standard drink recipes and alcohol brand names
Strong verbal and written communication skills; ability to communicate with staff and to prepare written reports
Strong time management and organizational skills; ability to direct the work activities of several team members simultaneously and plan ahead
Highly motivated, ability to take initiative, ability to work in fast-paced environment
Team-oriented; ability to work effectively with others
Ability to remain on feet for entire length of shift, constant standing, walking, bending, reaching and repetitive motions
Ability to maneuver between tables and around corners
Ability to lift, balance and move large food trays, weighing up to 50 lbs.
Visual acuity and hearing sufficient to take orders and prepare bills

Nice To Haves

One-year supervisory experience in restaurant or service environment preferred
Previous experience using computerized POS system required; previous experience with MICROS POS preferred

Responsibilities

Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner
Trains new and existing team members, under the direction of management
Handles disciplinary matters and ensures quality employee performance
Enforces and adheres to all unit and company alcohol service policies and procedures
Ensures quality, accuracy, and timely delivery of food and beverage orders
Assists team members with service and/or billing issues
Verifies proper set-up, service, and cleaning of assigned area throughout shift
Visits with guests to ensure satisfaction; promptly communicates any opportunities to management
Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management
Performs opening and closing procedures
Verifies all paperwork is complete and turned in at conclusion of shift
Ensures all workstations, storerooms, bar, host stand, and dining areas remain clean, sanitized, safe and sufficiently stocked
Maintains cleanliness and safety standards throughout the restaurant; follows and upholds all health codes and sanitation regulations
Completes daily point-of-sale reports as requested by management
Adheres to and enforces inventory and labor control measures; performs inventory counts as requested
Performs other duties as assigned