Dining Room Supervisor - The Heritage Tradition
About The Position
The Heritage Tradition offers a warm, caring environment where residents feel like family, fostering a culture of collaboration and growth. They provide personalized, trusted care within an environment designed for connection, freedom, and discovery. As part of the team, employees experience a positive and diverse work culture that values contributions and supports personal and professional growth, making a meaningful impact on residents' lives. The Dining Room Supervisor will assist in supervising wait staff in preparing the dining room for meals, serving meals to residents and guests, and servicing the dining room after meals. The dining experience emphasizes crisp linen tablecloths, fine china, top-quality fresh ingredients, and made-to-order dining with ever-evolving seasonal and regional menus, offering signature dishes and daily specials.
Requirements
- High school diploma or GED (General Educational Development); or two years of related experience and/or training; or equivalent combination of education and experience.
- First aid and CPR certified.
Nice To Haves
- Experience working in hospitality, residential, or club dining rooms preferred.
Responsibilities
- Ensure that wait staff dresses in designated uniforms that are clean and pressed.
- Maintain the daily menu board.
- Assist in establishing staffing schedule; monitor staffing schedule; and fill in when gaps in staffing exist, overtime can be avoided, and/or actual wages are trending higher than budget.
- Confirm that dining room personnel extend exceptional customer service in seating residents, presenting menus and specials, answering questions, and making suggestions regarding food and services.
- Make sure that tables are promptly and properly bussed.
- Ensure that tables are cleared and reset in a timely and appropriate manner.
- Directly supervise employees in the dining room.
- Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
- Responsibilities may include interviewing, hiring, and training employees.
- Responsibilities may include planning, assigning, and directing work.
- Responsibilities may include appraising performance.
- Responsibilities may include rewarding and disciplining employees.
- Responsibilities may include addressing complaints and resolving problems.
Benefits
- Competitive pay
- Paid training to set you up for success
- Clear growth paths and development opportunities to help you build a career
- Paid time off: holiday pay (FT only)
- Paid time off: sick leave (PT & FT)
- Paid time off: vacation time (FT only)
- Paid time off: floating holiday (FT only)
- 401(k) with company match to help you invest in your future (must be at least 21 years of age)
- Discounted employee meals while you work
- Employee Assistance Program (EAP) for extra support when life gets busy
- Employee referral program—earn rewards for bringing great people to the team
- Uniforms provided
- Shoe discount program to keep you comfortable on your feet
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
1-10 employees
