Dining Room Shift Leader
About The Position
Ready to dive into epic outdoor adventures and make a positive impact on the environment? Look no further than the Appalachian Mountain Club (AMC) - the oldest conservation, education, and recreation organization in the USA! Our passion for the outdoors knows no bounds, and we want YOU to be a part of it. As an employee, you'll unlock access to exciting programs, policies, and procedures that empower you to make a real difference. Join the AMC team now and embark on the journey of a lifetime! This active, frontline position leads the dining room crew and ensures efficient and friendly dining room service for our active guests and visitors. The Dining Room Shift Leader trains and directs seasonal staff daily and is responsible for the overall cleanliness and presentation of the dining room and the Greenery, our food service hub. In addition, the Highland Center welcomes a variety of special groups that require event food service. The Dining Room Shift Leader works closely with the Highland Hospitality Team to ensure the food and beverage service during these events includes professional presentation and runs smoothly.
Requirements
- Exceptional customer service skills.
- Ability to work effectively within a team
- Ability to keep calm in a busy, fast-paced environment
- A minimum of 2 years of dining room, server or restaurant experience.
- Experience in alcohol beverage sales and service.
- Ability to work a flexible schedule including weekends, holidays, mornings, evenings, and varied hours based on the season.
- Ability to lift 50 lbs and be on your feet for an 8-hour shift.
- The job will require working in and around a standard commercial kitchen with only occasional exposure to hazardous cleaning products.
Nice To Haves
- Familiarity with the White Mountain National Forest & the AMC preferred; passion for the outdoors is a plus!
Responsibilities
- Welcome and assist Highland Center visitors and overnight guests in a positive manner, responding to any problems or special requests with a professional demeanor.
- Be a model for the dining room crew by arriving to work with energy, efficiency and the willingness to “go the extra mile” for our guests and fellow staff members.
- Clean, sanitize and inspect all dining areas and the Greenery, exceeding New Hampshire Board of Health standards.
- Supervise Greenery during assigned shift with daily upkeep, prep, and service of customers, and conduct daily meetings with Dining Crew prior to dinner service.
- Support the Food & Beverage manager in training Dining Crew and providing ongoing, constructive feedback to encourage professional growth.
- Work alongside Dining Crew in the preparation and cleaning duties for breakfast, lunch, and dinner set-ups and breakdowns utilizing on-site guidelines and resources.
- Responsible for the preparation, set up and breakdown of coffee breaks, afternoon social hours, or any other special functions during work shifts.
- Actively promote and provide up-to-date information on the services and programs of the AMC and encourage membership to support the Club’s mission.
Benefits
- Room & Board: Dorm-style room for $45/week – meals included, too!
- Insurance: Available with positions that are 6 months or longer and when working greater than 30 hours per week
- Retirement: Voluntary 403(b) Contribution
- Paid Time Off: earn up to 10 days of paid earned time depending on length of service
- Other Team Member Perks:
- 30% discount on AMC Merchandise
- Free Annual AMC Membership
- 4 Free nights at AMC locations
- Prodeals discounts on equipment & gear and more!
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
