Dining Room Manager, Full-Time
About The Position
Provides supervision of service operations on dining operations in the Dining Room to ensure customer enjoyment and satisfaction. Contributes to account revenue and operating profit contribution through the implementation of services and creation of opportunities for growth. Directs daily operations of food delivery and service operations of the Dining Room. Ensure employees have appropriate equipment, inventory, and resources to perform their jobs. Includes overseeing all dining room operations, such as waited table service, food bars, and buffet lines. Manages inventory, including food, equipment, and dining room supplies. Ensures dining room experience is clean, neat, and fully stocked. Ensures dining room is an excellent experience for customers. Ensure compliance with all sanitation guidelines and federal / state regulations. Ensure compliance with Senior Living / Healthcare requirements. Train, coach and mentor employees with an active customer hospitality orientation. Establish and maintain operating and safety standards. Implement process improvements.
Requirements
- High school diploma
- 2+ years of work experience in dining
- Food safety certification, renewed periodically
- Ability to motivate and energize teams
- Ability to effectively navigate difficult conversations
- Specific physical characteristics and abilities are required to perform the work. Such as, above average agility and dexterity, long periods of walking, standing, bending, stooping.
- Ability to lift and / or carry moderately heavy items (up to 30 pounds).
- Mobility in and around the Dining Room and Kitchen is expected.
Nice To Haves
- Associates degree or Bachelor’s degree
- 1+ year of experience leadership is preferred
- Exposure to dining room operations is preferred
Responsibilities
- Supervision of service operations in the Dining Room
- Ensure customer enjoyment and satisfaction
- Contributes to account revenue and operating profit
- Directs daily operations of food delivery and service operations
- Ensure employees have appropriate equipment, inventory, and resources
- Overseeing all dining room operations
- Manages inventory
- Ensures dining room experience is clean, neat, and fully stocked
- Ensure compliance with all sanitation guidelines and federal / state regulations
- Ensure compliance with Senior Living / Healthcare requirements
- Train, coach and mentor employees
- Establish and maintain operating and safety standards
- Implement process improvements
Benefits
- Medical, dental and vision insurance
- Employer paid group term life and disability
- Paid Time Off (PTO) & six paid holidays
- 403(b) with a 3% employer match
- Fitness center use at most facilities.
- Various voluntary benefits: Life, AD&D
- Tuition assistance and scholarships
- Employee assistance program
- Legal services, home/auto insurance, discount purchasing program
- Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
Number of Employees
251-500 employees
