Dining Room Manager

Life Care Services•Avon, OH

About The Position

Are you a hospitality professional who believes that a great meal is about more than just the food? Do you thrive on building meaningful relationships with residents while leading a high-performing service team? At Rose Senior Living , we are redefining the dining experience for our seniors. We are looking for an Engaged Dining Room Manager who balances high-touch "white glove" service standards with the technical savvy to manage operations seamlessly. This is a working FT/hourly position with varying hours, rotating weekends/holidays and flexibility to meet the needs of the community. The Role As our Dining Room Manager, you aren't just a supervisor; you are the conductor of the dining room. You will oversee the daily front-of-house operations, ensuring every resident receives a personalized and dignified experience. You will also be the "anchor" for your team, providing mentorship and maintaining operational excellence.

Requirements

Experience: 2+ years of management experience in high-end dining, hospitality, or senior living.
Tech Savvy: Direct experience with UKG for scheduling and payroll is highly preferred. You should be comfortable managing shift hours, breaks and punch expectations with the team.
Heart for Seniors: A genuine passion for working with the elderly and an understanding of the patience and care required in this environment.
Professionalism: High standards for grooming, language, and service etiquette.
Flexibility: Availability to work a flexible schedule that includes weekends and holidays (the heart of our residents' social lives).

Responsibilities

Elevate Standards: Implement and maintain premium service standards (proper table settings, sequence of service, and resident recognition) to create a "resort-style" atmosphere.
Team Leadership: Train and inspire a diverse team of servers; responsible for fostering a culture of empathy and professionalism.
Operational Precision: Master our workforce management tools. You will handle all scheduling, labor management, and payroll processing exclusively through UKG .
Resident Engagement: Walk the floor during meal times, soliciting feedback and ensuring that dietary preferences and special requests are met with a "yes" whenever possible.
Collaboration: Work closely with the Executive Chef and Director of Dining Services to coordinate special events, holiday galas, and daily menu rollouts.

Benefits

Competitive Salary: Based on your experience
Work-Life Balance: Unlike the traditional restaurant industry, our dinner service typically ends by 7:30 PM.
Comprehensive Benefits: Medical, dental, vision, and 401(k) matching.
Growth: We prioritize internal promotions and provide ongoing leadership training.
Uniform tops provided
Complimentary meal during your shift
Double time on holidays worked; 8 holidays recognized
PTO that starts your first day; available for use after 90 days
Yearly review and rate increase
Working within a “Best of the West” community as seen in Cleveland Magazine