Chick-fil-A Dining Room Host

Chick-fil-A•Saginaw, TX

32d

About The Position

This position focuses on providing outstanding hospitality in the dining room during peak hours, with shifts from 11:00 AM to 2:30 PM and 5:00 PM to 7:30 PM. Responsibilities include cleaning tables, clearing trays, delivering meals to guests, taking orders when needed, and conducting guest recovery through generosity to ensure every guest has a positive experience. The role also involves engaging with children by leading fun activities in the play area, helping create a memorable dining experience for families.This role also includes completing and managing checklists and training new employees. Additional duties include maintaining clean and refreshed restroom facilities, cleaning windows, and keeping the play area tidy and safe. This role is ideal for someone who enjoys serving others, has an eye for cleanliness, and takes pride in creating a warm, welcoming environment for all guests. At times we could request assistance taking orders and running food to guests depending on business needs, etc. Flexibility to serve is important. We offer: Positive work environment with friendly co-workers Competitive Pay! Flexible Hours: This includes full-time & part-time flexibility. We offer many unique shifts (a few are listed below: 5:00 am - 9:00 am 5:30 am - 9:30 am 11:00 am - 5:00 pm 3:00 pm - 9:00 pm 4:00 PM - 10:30 pm 7:00 pm - 10:30 pm Fun Team Member appreciation events Free Chick-fil-A food! Subsidized Health Insurance! Opportunity for advancement in all areas of our business! Free life insurance in 2023! How is our restaurant different than others?: All Leadership work WITH the team by coaching, teaching and training. Concerns are handled in a constructive and timely manner. We discourage drama and encourage open and honest communication. "We are ladies and gentlemen serving ladies and gentlemen." We encourage the use of "yes ma'am and "yes sir" in our interactions with each other. We will push you to follow systems and processes correctly as well as other Team Members. These skills will benefit you and make your job simpler. We use an equal points based disciplinary system that eliminates favoritism. We really want you to pursue your dreams and goals. Our employer promise is: "To create options and opportunities for you to succeed, professionally, personally and financially." Our job options include: Team Member (& Excellence Team), Shift Leader, Assistant Director, Senior Director. We take guest experience VERY seriously. If you are not applying to serve and make others smile, or to consistently sacrifice for those we serve (team members & guests) then we kindly discourage you from applying. We encourage team members to have fun and have great relationships at work, but also to delight and enjoy creating those relationships with guests. We want to make the team member's experience enjoyable. We aren't perfect, but our goal is to find a winning balance between guest experience and team member experience. You are valued and you will be invested in!

Requirements

High Energy Level
Productive
Professionalism
General Math Skills
Basic safety knowledge
Values Teamwork
Consistency and Reliability
Adaptable and dependable
Service-oriented mindset
Coachable attitude
Attention to detail
Flexible to work different areas of the business
Available to work weekends

Responsibilities

Serve all our valued guests with honor, dignity, and respect by being a Chick-fil-A Avondale Haslet brand ambassador!
Demonstrate our core values: Fast, Friendly, Accurate. As well as our mission statement: To refresh and care for all day every. This is fulfilled by demonstrating our love and care for guests in every interaction.
Ensures that guests are being cared for by executing Chick-fil-A hospitality requirements. Winning Hearts Every Day & Second Mile Service strategy are how we accomplish this.
Answering guest questions and needs with the highest level of Chick-fil-A Professionalism.
Assembles and prepares food orders on our front counter and in our kitchen. As well as delivering them to guests in our dining room, drive-thru and outside to vehicles.
Operating a cash register system and all that entails (cash, credit card, coupon payment).
Maintains a safe and clean working environment by complying with procedures, rules, and regulations. Specifically, our unique and industry leading food safety regulations.
Contributes to team effort by learning the positions in the restaurant. This means you may be asked to support the team by working in the kitchen, OR in the front of the house.
Must be able to meet the physical demands of the position which includes, but is not limited to, standing for up to 10 hours and lifting up to 40 pounds. Also, being outside anywhere from 1-3 hours at a time depending on the heat & cold index.