Dining Room Attendant

MarriottOrlando, FL
Onsite

About The Position

The Dining Room Attendant at The Ritz-Carlton, part of Marriott International, is responsible for ensuring the cleanliness, setup, and maintenance of dining areas and equipment. This role involves completing closing duties, inspecting china, glass, and silver, and maintaining a clean work environment throughout the day. The attendant is expected to follow all company and safety procedures, maintain a professional appearance, and interact with guests and colleagues according to company standards. The position emphasizes delivering exceptional luxury service aligned with The Ritz-Carlton's 'Gold Standards,' which include the Employee Promise, Credo, and Service Values. Marriott International is committed to being an equal opportunity employer, fostering a diverse and inclusive environment where associates' unique backgrounds are valued.

Requirements

  • Ability to stand, sit, or walk for an extended period of time or for an entire work shift.
  • Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
  • Ability to grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination.
  • Ability to move over sloping, uneven, or slippery surfaces as well as up and down stairs and/or service ramps.
  • Ability to reach overhead and below the knees, including bending, twisting, pulling, and stooping.

Nice To Haves

  • High school diploma or G.E.D. equivalent.
  • No related work experience.
  • No supervisory experience.
  • No specific license or certification.

Responsibilities

  • Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.
  • Set up, stock, and maintain work areas.
  • Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
  • Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
  • Follow all company and safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications.
  • Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards.
  • Speak with others using clear and professional language, and answer telephones using appropriate etiquette.
  • Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
  • Ensure adherence to quality expectations and standards.
  • Read and visually verify information in a variety of formats (e.g., small print).
  • Perform other reasonable job duties as requested by Supervisors.

Benefits

  • The chance to be proud of the work you do and who you work with.
  • Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
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