Dining Room Assistant/Busser - PT

Omni Hotels & ResortsTucson, AZ
1dOnsite

About The Position

To assist restaurant servers in any way possible to ensure proper, prompt, and courteous service to all guests and members.

Requirements

  • Must have and maintain current Food Handlers and TABC certifications.
  • Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, members, management, and co-workers, both in person and by telephone.
  • Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
  • Must be able to work in a fast-paced environment and multi task.
  • Must be able to work flexible shift including nights, weekends, and holidays.
  • Must be able to stand and walk for an extended period or for an entire shift.
  • Must be able to move, lift, carry, push, pull, and place objects of moderate weight without assistance.

Responsibilities

  • Maintain regular attendance in compliance with Omni standards, as required by scheduling which will vary according to the needs of the Resort.
  • Maintain high standards of personal appearance and grooming, which include wearing the proper attire/uniform and name tag when working.
  • Provide outstanding service to members and guests in a friendly and professional manner, following proper steps of service.
  • Wipe down all service trays with fresh sanitizer water daily.
  • Bus tables.
  • Stock supplies and maintain full ice supply for side stations.
  • Put away product delivery items.
  • Transporting prepared food from kitchen to floor in a timely manner.
  • Ensure expo food items are covered and dated. Discard expired items.
  • Set tables with clean, pressed linen, china, silver, and glassware.
  • Ensure furniture and floors are clean and arranged according to specifications.
  • Assist servers during operating hours to help meet business demands, i.e. refilling guest drinks.
  • Remove any extra settings.
  • Inspect and clean coffee maker/urn, cappuccino machine, beverage machines, trays, dishware, silverware, glassware.
  • Must maintain full familiarity with menus and knowledge of beverage offerings.
  • Always wear gloves when handling food.
  • Cross train among other positions within the restaurant.
  • Maintain knowledge of the resort property.
  • Attend department meetings and other required trainings.
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