DINER FRONT OF HOUSE MANAGER - CB - FULL-TIME - VARIED SHIFT

Mesquite Gaming Employment Center • Mesquite, NV

7d

About The Position

The Front of the House Manager oversees the daily operations of our restaurant(s), focusing on employee selection, development, and performance management. Key responsibilities include managing inventory and food supply orders, optimizing profits, and ensuring guest satisfaction. This role is pivotal in developing a positive brand image through exceptional customer service and adherence to restaurant protocols.

Requirements

• Minimum of three (3) years previous experience in Food and Beverage management is required.
• Must be analytical and have a strong attention to detail.
• This manager will be able to engage in multiple projects at a time, following timelines and quality expectations of the highest degree.
• Conflict resolution and problem solving with both guests and fellow team members while maintaining company expectations.
• Must be able to make “on the spot” decisions.
• Must be computer literate with an emphasis in Microsoft Word, Excel, and Outlook.
• Must be motivated, dedicated, customer service and teamwork oriented.
• Must have excellent communication and leadership skills.
• Must be able to read, write and verbally communicate English.
• S. Nevada Health District Health Card and Alcohol Awareness Card.
• MINIMUM AGE REQUIREMENT: 21 years old

Responsibilities

• Manage profit and loss by implementing cash control and security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking corrective actions as needed.
• Enforce sanitary practices for food handling, general cleanliness, and maintenance of kitchen and dining areas. Ensure compliance with operational standards, company policies, federal/state/local laws, and ordinances.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards.
• Oversee inventory control, order, receive, and complete product requisitions.
• Hire, train, lead, develop, schedule, motivate, evaluate, coach, and discipline team members.
• Responsible for establishing and overseeing staff training regarding all Company and Food Services Department policies and procedures.
• Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests.
• Organize and direct departmental meetings and attend all food and beverage meetings.
• Other job-related duties as assigned and instructed by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees