Digital Workplace Engineering Lead

Capital Group•Los Angeles, CA

1d•$179,273 - $286,837

About The Position

As a Digital Workplace Engineering Lead you will be a hands‑on technical leader responsible for the operational excellence, design, implementation and optimization of enterprise digital workplace solutions. You’ll apply deep technical expertise across one or more workplace domains while providing technical leadership, mentoring, and strategic influence across teams and stakeholders.

Requirements

Real‑Time Communications & Audio Visual experience: conferencing platforms (Teams/Zoom/Webex), VC conferencing room systems (Cisco, MTR), desk audio and webcam devices
Workplace Engagement Technology experience: digital signage and experience platforms, office/space tools
GenAI Enablement experience: secure, compliant AI‑powered content creation platforms
Compliance & Data Analytics experience: electronic communications compliance and regulatory solutions for real-time media.
Advanced technical expertise in at least one digital workplace engineering domain
Experience delivering large‑scale, enterprise technology solutions
Strategic planning and analytical problem solving
Understanding of security, compliance, and IT service management practices (e.g., ITIL)
Strong written/verbal communication with senior leader engagement
Experience mentoring engineers and influencing across teams
Experience leading cross‑department transformations
User‑centered design, rapid prototyping, product‑driven delivery models experience
Strong testing/automation practices, automated validation and monitoring
Track record driving operational excellence and continuous

Responsibilities

Drive operational excellence You will lead complex incident response and post‑mortems; implement corrective actions to prevent recurrence. You will champion automation, monitoring, and standardized engineering practices. You will partner cross‑functionally to improve reliability, cost effectiveness, and speed to delivery.
Design and engineer secure, reliable services You will design, implement, and optimize scalable, reliable, secure, compliant workplace services. You will review and influence technical designs to meet best practices, performance standards, and security requirements. You will use service health metrics to remove bottlenecks and improve resilience and scalability.
Lead technology strategy and roadmaps You will serve as a subject matter expert and provide design guidance across initiatives. You will drive technology strategy including lifecycle management, roadmap planning, adoption, and continuous improvement. You will research industry trends and emerging technologies to shape future-state capabilities.
Collaborate and influence You will partner with business leaders, IT, security, compliance, and office services to deliver integrated solutions. You will communicate technical risks, tradeoffs, and recommendations clearly to senior leadership. You will influence standardized technologies and enterprise engineering practices across teams.
Mentor and uplift the team You will provide coaching and mentorship; foster a culture of knowledge sharing. You will support hiring, onboarding, and development of new associates. You will model innovation, collaboration, continuous improvement, and customer focus.