Digital Workplace & AI Manager

Ingersoll RandDavidson, NC
37d$120,000 - $155,000Remote

About The Position

The Digital Workplace & AI Manager is a hands-on leader driving digital transformation, employee experience, and operational excellence through modern workplace technologies and AI solutions. In this role, you'll elevate how employees interact with technology-aligning devices, tools, and AI-enabled platforms with evolving business needs to ensure every team member can fully leverage the technology at their fingertips. You'll combine strategic vision with hands-on execution: defining device standards (from laptops to engineering -grade systems), governing workplace tools and licenses, and evaluating emerging AI technologies to build clear adoption roadmaps. The role spans from platform administration (Microsoft tenant, Power Platform, SharePoint, and Purview) to AI enablement-helping shape governance frameworks, integrating AI agents, and driving productivity across the enterprise. Ideal candidates bring practical execution experience implementing AI or ML solutions, managing enterprise platforms, and optimizing digital workplace ecosystems. You'll balance execution with strategy-overseeing cost optimization, vendor management, and business case development-while leading enterprise-wide rollouts that enhance collaboration and user engagement. Backed by senior executive support, this is a high-impact opportunity to define the modern workplace and shape how our teams work for years to come.

Requirements

  • Bachelor Degree
  • 5+ years of experience delivering digital workplace, IT infrastructure, or AI-driven solutions within a medium to large enterprise environment.
  • 3+ years of demonstrated knowledge of cloud platforms, SaaS workplace solutions, and enterprise collaboration technologies.
  • 2+ years of experience managing technology-driven change and user adoption initiatives.
  • 1+ years of experience AI, machine learning, automation, or data analytics platforms.

Nice To Haves

  • Strong communication, stakeholder management, and interpersonal skills.

Responsibilities

  • Strategic Leadership: Design and implement a comprehensive strategy for the modern digital workplace, aligning with organizational objectives, localization requirements, and industry best practices.
  • Technology Management: Oversee the deployment, integration, and lifecycle management of workplace technologies such as Microsoft 365, collaboration platforms, AI-driven productivity tools, baseline client software, and end user device standards.
  • AI Enablement and Innovation: Collaborate with functions and business units to develop and operationalize AI solutions tailored to specific organizational challenges.
  • Change Management and User Adoption: Develop and lead change management programs to drive successful adoption of new workplace tools and solutions via initiatives to upskill employees and foster a culture of digital literacy and continuous improvement.
  • Collaboration and Stakeholder Engagement: Facilitate workshops, innovation labs, and forums to gather feedback, surface business requirements, and inspire new ways of working
  • Performance Measurement and Reporting: Deliver regular progress reports and executive dashboards, highlighting successes, learnings, and areas for future investment via the IRX framework.

Benefits

  • Our benefits include healthcare coverage (medical, prescription, dental, and vision), wellness programs, life insurance, a 401(k) plan with company match, paid time off, and an employee stock program, among other offerings. These benefits, combined with our pay transparency and inclusive culture, reflect our commitment to supporting you at work and beyond.

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What This Job Offers

Job Type

Full-time

Career Level

Manager

Industry

Machinery Manufacturing

Number of Employees

1-10 employees

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