Digital Transformation Lead

McKesson•Irving, TX

14d

About The Position

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve – we care. What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow’s health today, we want to hear from you. The Digital Transformation Lead will leverage their deep understanding of technology and their business acumen to enable and accelerate the business priorities for the Third-Party Logistics (3PL) business in Cover My Meds. They build and execute plans to deliver technology and drive adoption to maximize value creation. Position Description The Digital Transformation Lead is a "trusted advisor" to 3PL business leaders, to establish and maintain value-driven, strategic relationships, and to proactively manage business demand. They are passionate students of the business enabling them to be business leaders first, and technology leaders second. In doing so, they connect Its capabilities to business partners’ individual goals and openly pursue these goals in a confident and constructive manner. They are relationship builders that acquire the relational capital needed to challenge and shape the IT requests from their business partners. The Digital Transformation Lead educates and coaches business partners through reframing their view of their business problems, opportunities, and technology needs. They focus on building constructive tension in interactions to push customers out of their comfort zone. They love to debate from a position of facts and data. Armed with the right information, they are comfortable stepping in to challenging conversations with their business partners with a One Enterprise mindset.

Requirements

Typically requires 10+ years of relevant experience
Typically has 10 to 15 years of IT and business work experience with a broad range of exposure to various technical environments and business segments
Experience in strategic planning, business development, or client management
Experience with program and portfolio management, business analysis, and organizational change management
Broad understanding of the current and emerging technology trends and developments
Excellent oral and written communication skills, as well as an ability to communicate effectively with all levels of staff
Solid planning, financial and performance management skills

Nice To Haves

Working knowledge of the health industry, major business processes and key performance indicators is preferred

Responsibilities

Subject Matter Expert: Learn the business to become an expert in Third Party Logistics success drivers and detractors.
Business Value Creation with Technology Solutions: Anticipate business needs and partner with MT service owners to identify technology solutions and ensure there are executed with excellence.
Business Process Analysis: Conduct and oversee business process analysis to transform and improve performance.
Business Cases: Shape and translate business requirements into compelling business cases for executive approval.
Change Management: Facilitate business changes using technology and drive adoption through formal change management processes.
Risk and Benefits Advisory: Advise business leaders on the risks and benefits of using technology to build competitive advantage.
IT Communication: Promote understanding of IT roles and communicate IT services and capabilities.
Performance Metrics: Partner with MT to define and track IT performance metrics, and report on benefits realization and customer satisfaction.
Issue Resolution: Identify, manage, and resolve issues reported by business units.
Technology Selection: Assist in the selection of vendors and software in accordance with IT standards; including facilitating the RFP process.