Digital Transformation Director

PhilipsNashville, TN
1dOnsite

About The Position

Digital Transformation Director The Digital Transformation Director is a senior leader who drives and executes the North America and enterprise Health Systems vision for large-scale digital transformation, owning strategy execution, governance, investment prioritization, and value realization across data, AI, platforms, service delivery, customer experience, and operating model modernization. As a member of the extended S&SD NA leadership team, they partner with NA and global business leaders to ensure digital initiatives enable business growth, operational excellence, regulatory compliance, and improved customer outcomes. Your role: Lead and champion the enterprise digital transformation strategy and multi-year roadmap, aligning investments, sequencing, and value-realization targets with corporate strategy and healthcare market dynamics. Own executive governance and portfolio management, chairing decision forums, enforcing KPIs and benefits tracking, and serving as the primary escalation point to ensure timely issue resolution and measurable business outcomes. Drive large-scale, cross-functional transformation programs (service delivery, clinical, BU/product, IT, data, commercial, finance), breaking down silos and aligning leaders around shared outcomes and delivery commitments. Set direction for data, analytics, and responsible AI across a regulated healthcare environment, ensuring solutions prioritize safety, trust, compliance, and human-in-the-loop governance while promoting data-driven decision making. Lead organizational change and capability building—shaping culture, talent strategies, and adoption plans—and manage external partnerships and industry engagement to sustain transformation and inform strategic direction.

Requirements

  • Bachelor's in Business Administration, Information Technology, Health Science, Engineering or equivalent.
  • 8+ years of experience with Bachelor's OR Minimum 6 years of experience with Master's in areas such as Service Delivery or equivalent.
  • Deep knowledge of healthcare ecosystems, regulatory requirements, data privacy, and cybersecurity to guide compliant, secure digital initiatives.
  • Proven ability to influence senior leaders, drive alignment across complex matrixed organizations, and collaborate cross-functionally and with business units to execute digital transformation.
  • Strategic, transformative thinker with strong senior-level communication, decisive, outcomes-oriented decision making, high emotional intelligence, change leadership capability, and a customer-centric, value-driven mindset.

Responsibilities

  • Lead and champion the enterprise digital transformation strategy and multi-year roadmap, aligning investments, sequencing, and value-realization targets with corporate strategy and healthcare market dynamics.
  • Own executive governance and portfolio management, chairing decision forums, enforcing KPIs and benefits tracking, and serving as the primary escalation point to ensure timely issue resolution and measurable business outcomes.
  • Drive large-scale, cross-functional transformation programs (service delivery, clinical, BU/product, IT, data, commercial, finance), breaking down silos and aligning leaders around shared outcomes and delivery commitments.
  • Set direction for data, analytics, and responsible AI across a regulated healthcare environment, ensuring solutions prioritize safety, trust, compliance, and human-in-the-loop governance while promoting data-driven decision making.
  • Lead organizational change and capability building—shaping culture, talent strategies, and adoption plans—and manage external partnerships and industry engagement to sustain transformation and inform strategic direction.

Benefits

  • Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more.
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