Spring 2026 - Digital Training Intern
About The Position
At PPL, our internship program is designed to give college students practical work experience in their field of study while helping them explore career interests. As an intern, you’ll gain exposure to a corporate environment, develop professional skills, and work on projects that make a real impact. You’ll collaborate with experienced professionals and learn how technology and training intersect to support business success. As a Digital Training Intern, you will assist the Digital Adoption team in creating, managing, and enabling digital adoption solutions that drive user adoption and enhance the employee experience. Your responsibilities may include: Support WalkMe platform setup and configuration for new deployments and enterprise rollouts. Develop and maintain the digital adoption platform user content. Assist analysts conduct training sessions and certification support. Collaborate with stakeholders to promote training and enablement best practices, governance standards, and innovative digital adoption strategies. Contribute to initiatives that scale the WalkMe Digital Adoption Platform (DAP) maturity across business units. Help implement advanced features and ensure alignment with center of excellence standards. Gather feedback and analytics to create success stories that demonstrate WalkMe’s impact on user adoption and business outcomes. Perform quality assurance on the digital adoption platform owner and user experiences and leverage analytics to identify optimization opportunities. Support reporting and insights to measure engagement and adoption effectiveness. Assist with monthly reporting for WalkMe initiatives and other duties as assigned by management. How to design and develop digital adoption content using various tools and methodologies. Best practices in digital adoption governance and team operations. Data-driven decision-making through WalkMe Insights and analytics. Project management fundamentals and collaboration in a corporate environment. Skills in communication, leadership, and problem-solving. Exposure to enterprise applications and IT processes.
Requirements
- Completed freshman year of undergraduate studies with a declared major in Business, Education, Information Technology, Communications, Journalism, or a related field.
- Minimum 3.00 GPA.
- Strong writing skills with attention to detail.
Responsibilities
- Support WalkMe platform setup and configuration for new deployments and enterprise rollouts.
- Develop and maintain the digital adoption platform user content.
- Assist analysts conduct training sessions and certification support.
- Collaborate with stakeholders to promote training and enablement best practices, governance standards, and innovative digital adoption strategies.
- Contribute to initiatives that scale the WalkMe Digital Adoption Platform (DAP) maturity across business units.
- Help implement advanced features and ensure alignment with center of excellence standards.
- Gather feedback and analytics to create success stories that demonstrate WalkMe’s impact on user adoption and business outcomes.
- Perform quality assurance on the digital adoption platform owner and user experiences and leverage analytics to identify optimization opportunities.
- Support reporting and insights to measure engagement and adoption effectiveness.
- Assist with monthly reporting for WalkMe initiatives and other duties as assigned by management.
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
