Digital Technology Intern - Desktop Support (Year Round)

Oshkosh • Greenville, NC

12d • $18 - $37

About The Position

At Pierce Manufacturing, we build trucks that protect people and communities around the world. To our team, there is no room for anything less than providing the absolute best. Since 1913, building truck bodies on Model T Ford chassis in an old converted church has evolved to creating highly customized, carefully designed and engineering pumpers, aerials, tankers and rescue units that have no equal. Today, you'll find more than 30,000 Pierce apparatuses on the road that are making a difference in people's lives, every day. To us, every step in the process of building our trucks is personal. From innovation and expertise, to the customization and service. Our trucks are designed to perform under the toughest conditions. SUMMARY This position is for an individual with PCupport qualifications. The position will be part of a team supporting a large technology infrastructure which includes 1000+ end users located in the Fox Valley Area in Wisconsin. The analyst will assist the end-user community by troubleshooting and resolving issues that directly affect their ability to perform their job function effectively. Internship to start May 2026.

Requirements

• Student pursuing an Associates or Bachelor’s degree in Business, Information Technology, or related area for entire duration of internship.

Nice To Haves

• Ability to work full time (40 hours per week) throughout the summer and part-time throughout the school year
• GPA of 3.0 or greater.
• Proficiency in Microsoft Office Suite required.
• Knowledge of basic networking fundamentals, PC hardware, and peripheral devices
• Knowledge of Windows desktop operating systems, Windows Active Directory, Microsoft Office application software and IBM Lotus Notes
• Experience with Microsoft SCCM (SMS) tools
• Excellent interpersonal, written, and oral communication skills
• Familiarity with mobile devices such as Apple products
• Familiarity with audiovisual (projector systems, video conferencing, etc)
• Dell and/or HP PC Warranty Service Certification
• Ability to work under minimal supervision.

Responsibilities

• Provide PC hardware, software, and application support for all departments and associated offices.
• Movement of PC hardware, telephones, and related peripherals between offices.
• Organizing/maintaining PC and related peripheral’s inventory and storage areas.
• Work as a third-party liaison to vendors/service providers on installation, maintenance, and warranty services
• Assist with projects within the Digital Technology department.
• Perform other duties and tasks as assigned.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees