Digital Supply Chain Mgr - Linear Ops, Prime Video

Amazon • Culver City, CA

5d

About The Position

Come build the future of entertainment with us. Are you interested in shaping
the future of how customers discover and experience live television?

Prime Video is a premium streaming service that offers customers a vast
collection of TV shows and movies - all with the ease of finding what they love
to watch in one place. We offer customers thousands of popular movies and TV
shows from Originals and Exclusive content to exciting live sports events like
Thursday Night Football and 24/7 broadcasts of traditional television stations.
Prime Video is a fast-paced, growth business - available in over 240 countries
and territories worldwide.

The Linear Operations team enables the seamless delivery of 24/7 television
channels and pop-up stations on Prime Video through end-to-end channel lifecycle
management, metadata orchestration, and quality assurance, supporting over 20+
global marketplaces. We're pioneering a new generation of digital supply chain
to accelerate our market position and global reach.

We are seeking a talented Digital Supply Chain Manager who can help support our
future as we grow our business around the world. If you are analytical and able
to think big, with a passion for TV and movies, come join our highly
collaborative team. You will have the opportunity to drive programs and grow
professionally alongside your colleagues and own projects. This role demands a
capacity to Learn and Be Curious, Invent and Simplify, Bias for Action, and
Deliver Results as we continually adapt to a fast-moving environment.

You will help define and execute the programs to bring new linear channels to
Prime Video and provide a best in class experience for the customer in Prime
Video through accurate and timely delivery of projects and support of metadata
quality. You'll work on tactical execution while learning to think
strategically, analyzing operational data to support team goals and making
trade-offs between time, quality, and resources. You might collaborate with
engineering teams on feature recommendations, work with digital provider
representatives to resolve content delivery issues, or create dashboards that
track progress against team objectives.

A successful candidate will be highly analytical, resourceful, customer-focused,
team oriented, and will have an ability to work independently under time
constraints to meet deadlines. A successful candidate will have a proven track
record in taking on end-to-end ownership and successfully delivering results in
a fast-paced and dynamic business environment.

The Linear Operations team manages end-to-end channel lifecycle operations, from
station onboarding through steady-state monitoring and optimization. We work at
the intersection of operations, technology, and business strategy, partnering
with engineering, product, content acquisition, and external providers to
deliver seamless 24/7 streaming experiences across global marketplaces.

We prioritize building a diverse team where voices of all types can rally around
the customer to deliver the most delightful experiences. We're looking for
people interested in putting their fingerprint on both the customer experience
and the team culture.

Requirements

• 3+ years of program or project management experience
• 3+ years of working cross functionally with tech and non-tech teams experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience prioritizing competing demands, scoping large efforts, and negotiating timelines
• Bachelor's degree, or 4+ years of equivalent experience
• Experience working with broadcast television in either cable/satellite/broadcast capacity or as digital distribution via OTT solutions
• Experience with automations of workflows and processes including GenAI

Nice To Haves

• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• Experience dealing well with ambiguity, prioritizing needs, and delivering measurable results in an agile environment
• Experience with variety of digital media workflows
• Experience in data analysis using tools such as Excel, Pivot Tables, SQL, Tableau, or equivalent
• Experience conveying complex technical concepts to both technical and business audience

Responsibilities

• Work cross-functionally with product management, engineering, merchandising, operations, program teams, and external stakeholders to bring linear channels to Prime Video
• Establish goals, plans and related metrics, track progress, and operate through obstacles to achieve program objectives
• Create reporting and dashboards for critical metrics to illustrate progress against goals to support team activities and report to management on weekly/monthly basis
• Deliver independently on defined programs while seeking direction when needed, managing difficult content delivery and publishing workflows
• Apply operational tactics to remove roadblocks and make recommendations on specific systems or features to engineering teams
• Establish productive relationships with partner teams and digital provider representatives
• Support metadata quality initiatives and monitoring systems that enhance customer experience
• Contribute to process improvement efforts that optimize cross-team processes and improve team efficacy and delivery

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Manager