Digital Strategy Manager

Wolters Kluwer • Dallas, TX

35d • Hybrid

About The Position

As a eCommerce Strategy Manager, you will play a critical role in defining our eCommerce vision. This role will drive strategic initiatives, partner with internal business leaders, and deliver data-backed insights to optimize digital sales and market expansion. You'll have a direct impact on meeting revenue and growth objectives by identifying commercialization needs and aligning them with platform capabilities.

Requirements

• 5-8+ years of experience in eCommerce strategy and digital commerce
• Proven experience in B2B and B2C eCommerce and background in commercialization planning
• Strong analytical skills - ability to interpret data, create insights, and make strategic recommendations.
• Experience working in a global, matrixed organization, influencing multiple stakeholders.
• Self-starter who enjoys deep research and problem-solving with a data-first approach.
• Excellent communication and presentation skills, with the ability to engage senior leadership.

Responsibilities

• Ecommerce Strategy & Market Expansion
• Partner with business Intelligence and conduct personal competitive analysis/market research to identify emerging ecommerce trends (B2B & B2C).
• Partner with business segment & marketing leaders to define eCommerce commercialization plan
• Participate in 3-year strategic planning and eCommerce roadmap development to align with business goals.
• Identify opportunities to improve digital conversion, enhance customer experience, and optimize pricing/promotion models.
• Stakeholder Collaboration & Execution
• Work cross-functionally with Product, Marketing, Analytics, and Business Segment teams to align eCommerce initiatives with company objectives.
• Partner with Marketing and Go-to-market to define product enablement backlog based on opportunity and strategic priorities
• Advocate for digital commerce best practices and influence senior leadership on key investment decisions.
• Performance Insights & Data-Driven Decision Making
• Partner with the analytics team to track eCommerce KPIs, measure success against strategic goals, and provide actionable insights via recurring scorecard reviews
• Assess product performance by region, segment, and customer type to recommend optimizations. Present findings and recommendations to leadership on how to accelerate eCommerce revenue growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Web Search Portals, Libraries, Archives, and Other Information Services
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees