Digital Software Program Manager

Universal Audio•Scotts Valley, CA

12d•$145,000 - $155,000•Hybrid

About The Position

Universal Audio is building a next-generation growth engine along with a visionary approach to SaaS and the role of product in order to support our customer’s musical journeys. In order to accomplish this, we’re looking for a technical program manager who brings experience in web, ecomm, data, and dev ops to this expanding organization. The position requires a person who thrives in working not only with the teams developing this new capability but also working with cross-functional teams to create and manage these programs from inception to launch. The role requires a strong technical foundation in system architecture, cloud, data, and SDLC to follow team discussions and lead the coordination efforts needed to resolve obstacles.The person must be experienced in Agile development methodologies using Jira as the common backlog management tool. The work will consist of attending and supporting scrum and other project meetings, providing weekly status reports and presentations, driving action item follow-ups, and managing risks. This position requires a proactive and methodical candidate who can build strong, productive relationships across multiple remote teams.

Requirements

Strong technical foundation in cloud-native architecture and software design processes, with the ability to lead the resolution of technical hurdles and facilitate high-level team dialogues
Understand how different systems interact, understand related trade-offs
Understand data modeling, high level info about db management systems
Strong grasp of Software Development processes and methodologies
Experienced in Agile software development methodologies
Proven ability to manage and drive multiple complex technical programs simultaneously.
Exceptional judgment, analytical skills, and superior oral and written communication skills.
Highly proactive problem solver with a "can-do" approach to work.
Ability to work independently and effectively deliver results in a fast-paced environment.
Highly proficient with Jira, Confluence, and Google products.
BA/BS in Business, Engineering, related field, or equivalent work experience.
5+ years Project/Delivery Management experience

Nice To Haves

Master’s degree is a plus.
Agile Scrum Master training is a plus
Experience with Custer test data, A/B Testing, and Experimental releases
Experience with Shopify

Responsibilities

Program Planning & Execution
Support software and marketing teams in planning and executing the roadmap.
Develop detailed schedules and resource requirements
Ensure timely delivery of software releases
Proactively manage risks and mitigations
Follow through to promptly escalate critical program issues and project roadblocks
Cross-functional Coordination
Drive cross-functional alignment on goals and priorities
Lead cross-functional task coordination with other UA teams and services
Proactively identify and manage constraints, dependencies, risks, and issues
Manage deliverables/timelines for partner relationships
Communication & Documentation
Communicate development milestones, project schedules, and status updates
Ensure requirements are clearly defined
Ensure project documents are complete, current, and available for staff and leadership review.
Prepare and present weekly program status to C-level management, communicating progress against deliverables and schedule
Metrics & Process Improvement
Support the team by reporting schedule, bug, and delivery metrics in Program and Project Reviews
Report team velocity, health, and sprint/release progress in recurring program reviews
Contribute to continuous improvement on processes, tools, and metrics, proactively initiating changes when needed to ensure effectiveness.
Maintain a focus on quality, predictability, scalability, repeatability, operational efficiency, and customer satisfaction