Digital Site Merchandising Operations Associate, Women's
About The Position
The Ralph Lauren E-Commerce Merchandising Operations team is looking for an enthusiastic and data-driven individual to join our team of e-commerce professionals focused on building a world-class online customer experience. The successful Site Merchandising Associate will help analyze and optimize RalphLauren.com's online merchandising by having a detail-oriented approach and a genuine interest in understanding what drives customers to buy. He/she/they will make customer-facing decisions about how to merchandise products in the Ralph Lauren portfolio and serve as go-to person for insight on the customer experience, working cross-functionally with Marketing, Buying, Project Management, Creative and Technology.
Requirements
- E-commerce experience
- Passion for the Ralph Lauren customer with a strong interest in understanding and driving user behavior
- Strong analytical skills; proficiency in Adobe Analytics preferred
- Strong communication skills, both written and verbal
- Positive, "can-do" attitude
- Willingness to be flexible and pivot across multiple tasks as necessary
Nice To Haves
- Experience with Salesforce Commerce Cloud Business Manager preferred
Responsibilities
- Analyze site metrics, customer feedback and other related data to identify opportunities to improve conversion rate and drive revenue growth across product categories
- Ensure customer experiences is seamless throughout the funnel through set-up and maintenance of product pages, category pages, cross-sells and more throughout the seasons
- Work cross-functionally, especially with Buying and Marketing teams, to relentlessly maintain solid understanding of brand priorities and ever-changing product assortment to deliver engaging, visual merchandising on site
- Assist with A/B testing set-up and execution to continuously understand customer behavior on-site
- Strategize and implement sorting rules changes on category pages to improve the customers shopping journey
- Execute and support strategy of Product Recommendations on product pages such as Complete the Look
- Work closely with Site Content team to support brand storytelling on site by tracking products featured in content
Benefits
- Base pay is only one part of our employee value proposition, which includes a robust benefits package, above-market time off, hybrid working arrangements, incentive compensation, where applicable, and varied learning opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Apparel Manufacturing
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
