Digital Services Representative
About The Position
Fidelity Bank is seeking a detail-oriented and customer-focused individual to join our Electronic Banking Operations team. This role is responsible for supporting digital banking services, including card issuance, processing and maintaining ATM and online banking transactions, troubleshooting issues, and ensuring accurate recordkeeping. The position involves coordinating with internal departments, assisting customers with electronic banking inquiries, and adhering to all regulatory and compliance requirements. Candidates should demonstrate strong organizational skills, a commitment to delivering exceptional customer experiences, and the ability to learn and apply banking policies and procedures.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
251-500 employees
