Oliver Wyman- Vector- Digital Services Manager

Marsh McLennan•Minneapolis, MN

1d•$120,000 - $150,000•Hybrid

About The Position

Oliver Wyman’s Transportation and Advanced Industrials (TAI) practice creates connections across transportation, mobility, automotive, aerospace, defense, manufacturing, and other industrial goods. With deep industry expertise, our consulting team helps clients stay ahead of the competition by working with them on their most challenging problems around strategic growth, digital transformation, operational improvement, and organizational effectiveness. Oliver Wyman Vector, a business unit of Oliver Wyman’s TAI practice, provides top-tier technical consulting to the aviation, aerospace, defense, and rail sectors. For more information, visit www.oliverwyman.com/vector The Manager (Digital Services) will be part of a high-impact team that assists aviation clients in the selection, implementation and optimization, including data analytics, of aviation systems. They will either lead or be part of the team leading client engagements, on-site or remotely, and perform all project related duties, including client advisory and project management. In addition to client related duties, they will help drive the growth of the Digital Services practice through business development, intellectual capital creation and team advancement, through the mentoring, and career development of their advisees.

Requirements

10+ years of experience in aviation, specifically in Maintenance and Engineering / Maintenance, Repair and Overhaul (MRO) system implementation, or Fight Operations system implementation, development or sales
Bachelor’s degree in computer science, Engineering, Business, or 10-12 years of relevant experience as a system administrator, or as part of a TechOps or Flight Operations Organization
Proven experience with data migration and data analytics
Experience in implementing M&E systems, such as AMOS, IFS, SAP/iMRO, TRAX, or Flight Operations / Crew systems, such as AIMS, CAE / Sabre, Jeppesen, NAVBLUE, or similar industry systems
Understanding of regulatory requirements within the aviation sector is highly desired
Strong stakeholder management and consulting experience is highly desired
Functional expertise in one or more of the following areas preferred: Engineering, Maintenance Planning, Maintenance Execution, Supply Chain, Flight Operations
Experience in AI applications is highly desired
Expert skills in PowerPoint, Excel and other project management tools (such as Smartsheet)
Strong leadership and team management capabilities
Skills in change management and problem-solving abilities
Excellent communication and interpersonal skills
Ability to identify client pain points and opportunities, propose, scope and estimate solutions, and prepare and present proposals
Experience with client relationship management

Nice To Haves

Familiarity with cloud computing platforms and cybersecurity measures
Experience with programming languages such as Python, R, SQL would be an asset (preferred)

Responsibilities

Collaborate with clients to understand their unique digital transformation needs
Conduct / support workshops to assess IT strategy and identify opportunities for leveraging digital solutions to enhance operational excellence
Drive / support client projects focused on the selection, implementation, and optimization of digital systems for the commercial aviation, aerospace, defense and rail industry sectors
Lead / support data migration efforts and leverage data analytics for strategic insights
Assist with resource planning and directing the daily project assignments for client engagements
Ability to be on site at client facilities as needed
Participate in the identification, execution and closing of business development activities, as required
Support project scoping, labor estimating, and statement of work creation, including commercial terms
Be a member of the Oliver Wyman Vector’s Digital Services leadership team, participating in meetings and events, as required
Evaluate existing processes and implement optimized workflows that leverage digital tools to enhance efficiency
Drive innovation in operational practices, advocating for and implementing best practices in digital service delivery
Work within AS9100 framework (inherent within Oliver Wyman Vector) to promote and ensure quality and consistency within all processes during project execution
Support the execution of strategic initiatives related to AI integration and capability development
Mentor junior team members in digital practices and methodologies, fostering a culture of continuous improvement, ensuring alignment with company values and goals
Support career development, reviews, coaching and leading team members
Promote knowledge sharing within the team to ensure the successful delivery of digital services and projects