Digital Project Specialist

BJ's Wholesale Club • Marlborough, MA

1d • Hybrid

About The Position

The Digital Project Specialist will support omni-channel digital content production and ensure timely, flawless launches across BJ’s digital platforms. This role will oversee workflow coordination from creative brief intake through approvals, execution, QA, and release, while partnering closely with cross-functional teams to maintain alignment, momentum, and clear communication throughout the process. The ideal candidate is a proactive communicator with strong prioritizing skills who can keep projects moving, balance multiple workstreams, and escalate roadblocks when needed. This person has an understanding of digital, site, app, and email content workflows in digital platforms and tools. This person thrives in fast-paced environments, collaborates effectively across teams, and brings a process-driven mindset to improve how digital content is delivered.

Requirements

• Bachelor’s degree or equivalent work experience
• 2-5 years of detailed task planning and project execution experience
• 2-5 years of experience supporting digital/site/email/app workflows (ecommerce preferred)
• Familiarity with digital content lifecycle processes including intake, approvals, QA, and release
• Highly detail-oriented with strong time management and organizational skills
• Strong written and verbal communication skills with the ability to work across teams
• Ability to prioritize competing deadlines and manage multiple projects simultaneously
• Self-starter with a proactive, solution-oriented mindset
• Comfortable operating in fast-paced environments and adapting quickly to change
• Strong collaboration skills with the ability to manage stakeholders and drive alignment

Nice To Haves

• Experience using project management tools such as Monday.com (preferred)
• Experience working with creative tools such as Figma and Adobe (preferred)

Responsibilities

• Digital Content Project Management & Delivery
• Drive creative brief intake and ensure project requirements are clearly documented and understood.
• Schedule and facilitate kickoffs, creative reviews, and stakeholder approvals for digital content.
• Track project timelines, deliverables, dependencies, and approvals to support on-time launches.
• Keep leadership informed of progress, risks, and schedule deviations across milestones, resourcing, or scope.
• Coordinate execution from intake through final QA and release readiness.
• Cross-Functional Coordination & Communication
• Partner with teams including Site Experience, Digital Category, Creative, Integrated Marketing, and Product.
• Ensure all teams remain aligned on expectations, timing, and ownership throughout each launch.
• Communicate proactively and clearly to accommodate scope changes, questions, and delivery needs.
• Escalate issues early and help drive solutions to prevent launch delays.
• Workflow Management & Tools
• Manage production workflows in Monday.com, ensuring visibility and accuracy for all stakeholders.
• Use content tools such as Figma and Adobe to support production tracking and version control as needed.
• Maintain clear project documentation including schedules, milestone tracking, and launch requirements.
• Identify workflow gaps and opportunities to improve efficiency and clarity across the production process.
• Quality Assurance & Launch Readiness
• Oversee final content review and approval prior to QA and release.
• Partner with business stakeholders to resolve issues quickly and ensure launch readiness.
• Support consistent execution standards and confirm deliverables meet expectations before publishing.
• Process Improvement, Documentation & Innovation
• Develop and maintain documentation, templates, and shared tools to support team consistency and scale.
• Assess communication methods, milestone tracking, and delivery processes to identify improvement areas.
• Partner with leadership to implement workflow enhancements and stronger process discipline.
• Seek opportunities to learn and apply automation and AI capabilities to improve speed, clarity, and effectiveness.

Benefits

• Weekly Pay: Get paid every week so that you can manage your money on your terms.
• Free BJ’s Memberships: Enjoy a complimentary The Club Card Membership, plus a free Supplemental Membership for someone in your household.
• Generous Paid Time Off: Take the time you need with vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Flexible and Affordable Health Benefits: Choose from three medical plans, and access optional dental, vision, Health Savings Account (HSA), and flexible spending account options to fit your lifestyle.
• 401(k) Retirement Savings Plan: Build your financial future with a company match (available to team members 18 and older).
• Employee Stock Purchase Plan: Accumulate funds through after-tax payroll deductions that can be used to purchase shares of BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level